Ethan Bebee

- Supervised daily front-end operations, overseeing a team of 25+ cashiers, customer service representatives, and eCommerce associates.

- Handled employee scheduling, shift coverage, and daily task delegation using TimeWellScheduled and Payworks.

- Was assigned Duty Manager shifts while opening and closing the store. I completed floor walks while using DSL, performed perimeter when closing, cash pickups, and completed end-of-day cash office procedures.

- Provided training, coaching, and assisted in performance reviews for both new and experienced associates.

- Resolved customer escalations, processed complex returns, and authorized special transactions.

- Promoted to Team Lead in April 2024, just over one year after hire, and then advanced to Cash Associate Supervisor in March 2025 due to leadership and performance skills.

- Assisted with general aviation operations, including aircraft marshaling, wing walking, and fuel truck inspections, general equipment checks, ramp checks, and fueling.

- Shadowed crew and maintenance staff, observing safety protocols and airside procedures.

- Supported the customer service team with ground-side coordination and passenger handling.

- Gained hands on experience with airport logistics, fueling operations, and aviation industry standards.

- Maintained a high level of situational awareness and professionalism in a safety-regulated environment.