Etab Mohamad
Thunder Bay,ON
Summary
Driven professional with extensive experience in housekeeping and patient support roles, notably at Saint Joseph Hospital. Excelled in enhancing cleanliness and patient care through effective teamwork and compassionate care. Demonstrated adaptability and strong ethics, significantly improving operational efficiency and patient satisfaction. Skilled in cleaning, organizing, and providing emotional support, with a proven track record of achieving results.
Overview
13
13
years of professional experience
Work History
Housekeeper
Saint Joseph Hospital
02.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
Housekeeper
Delta Hotels By Marriott
01.2022 - 02.2023
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
PSW
Albaraha Hospital
01.2012 - 01.2017
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Managed challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
English Learning Studies - Language And Literacy Education
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
Pre University Course - Health And Community Services
Alimaan Public School
Damascus 01.2015
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Meal Preparation
- Emotional Support
- Vital signs monitoring
- Compassionate Care
- Personal Hygiene Assistance
- Dementia Care
- Nutrition Support
- Palliative Care
- Mobility Assistance
- Toileting support
- Housekeeping tasks
- Professional boundaries
- Adaptable approach
- Time Management
- Strong Ethics
- Respectful and Compassionate
- Verbal and written communication skills
- Problem-Solving
- Behavioral Management
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Housekeeper
Saint Joseph Hospital
02.2023 - Current
Housekeeper
Delta Hotels By Marriott
01.2022 - 02.2023
PSW
Albaraha Hospital
01.2012 - 01.2017
English Learning Studies - Language And Literacy Education
Conestoga College Institute of Technology And Advanced Learning
Pre University Course - Health And Community Services
Alimaan Public School
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