Eswara Praneeth
Mississuaga,ON
Summary
well experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Hardworking with relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Food and Beverage Server
via napoli
Etobicoke , ON
2022.07 - 2024.06
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Handled customer complaints in a professional manner while maintaining composure under pressure.
- Informed customers of daily specials and signature menu items.
- Provided exceptional service to high volume of daily customers.
Education
BBA - Marketing
Algoma University
Brampton, ONSkills
- Menu Recommendations
- Inventory Management
- Upselling
- Drinking Age Verification
- Beverage Preparation
- Guest Engagement
- Item Promotion
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native/ Bilingual
availability
monday : fullday
tuesday: full day
wednesday: full day
thursday : full day
friday:available full day
saturday:full day
sunday:full day
Timeline
Food and Beverage Server
via napoli
2022.07 - 2024.06
BBA - Marketing
Algoma University
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