Summary
Overview
Work History
Education
Skills
Timeline
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Estryna Jean

Ottawa

Summary

Dedicated customer service professional, solid team player with positive proven skills in establishing with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality and speed. Passion for developing relationships, partnerships and growing businesses.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Banquet Server

MGC
Ottawa
01.2025 - Current
  • Set up banquet tables and chairs according to event specifications.
  • Served food and beverages to guests during banquets and events.
  • Maintained cleanliness of dining areas.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.

Key Holder

Pakalolo Cannabis
Ottawa
03.2023 - 10.2024
  • Followed proper sanitation guidelines when handling food items.
  • Answered questions regarding menu items and assisted guests in making selections.
  • Build warm relationships with regular customers.
  • Managed daily operations and inventory.
  • Assisted customers with product selection and education on cannabis strains.

Budtender

Tokyo Smoke
Ottawa
02.2022 - 12.2022
  • Performed sales floor work such as greeting and assisting customers, stocking shelves and taking inventory.
  • Use POS system to enter profiles, verify data and process payments.
  • Verify proper documentation and ID to comply with regulations.
  • Arranged and display merchandise to promote sales.

Receptionist

Holiday Inn Hotel
Ottawa
03.2021 - 01.2022
  • Maintain a well-organized reception to welcome environment for visitors.
  • Demonstrated strong multitasking abilities while managing numerous tasks under tight deadlines.
  • Developed strong working relationships with team members.
  • Increasing hotel occupancy rates through handling of reservations and room assignments.

Education

Social Services

Algonquin College
Ottawa
01.2023 - 08.2025

Skills

  • Sales orientation
  • Customer support
  • Professionalism
  • Creative problem solving
  • Team-oriented
  • Trilingual
  • Multitasking

Timeline

Banquet Server

MGC
01.2025 - Current

Key Holder

Pakalolo Cannabis
03.2023 - 10.2024

Social Services

Algonquin College
01.2023 - 08.2025

Budtender

Tokyo Smoke
02.2022 - 12.2022

Receptionist

Holiday Inn Hotel
03.2021 - 01.2022

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Estryna Jean