Estrella Pablo Angel
Goleta
Summary
I am a hardworking employee with customer service, multitasking, and time management abilities. Faithful to giving every customer a positive, memorable experience. Throughout the years, I have refined my decision-making and communication abilities. In the past, I led teams, provided customer service, and facilitated team building to support efforts for common improvements and teamwork.
Overview
5
5
years of professional experience
Work History
Taco Bell
Cashier Customer Service
Goleta
09.2025 - Current
- Managed cash register operations, including handling cash and electronic payments.
- Maintained cleanliness and organization of the checkout area to enhance customer flow.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Resolved customer complaints promptly to maintain satisfaction and loyalty standards.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, restocking plastic forks, plastic knives, sauces, cups, lids, and sweeping outdoors.
- Balanced cash drawer at the end of the shift.
- Complied with all health and safety regulations while performing job duties.
The Garden Court at Villa Santa Barbara
Dietary Staff
Santa Barbara
01.2024 - 08.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high resident satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with residents' requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Performed opening and closing duties, such as setting up the dining area.
- Provided exceptional customer service in fast-paced dining environment.
- Took orders from residents accurately, and in a timely manner.
- Communicated effectively with kitchen staff regarding residents' allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- I checked the food before serving it to the residents.
- I greeted guests and provided menus.
- I stayed informed about daily specials, new menu items.
- I addressed complaints to the kitchen staff and served replacement items.
- My coworker and I arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
- I explained menu options to residents, offered suggestions, and took orders for food and beverages.
Food Distributor
Leafy
Goleta
06.2021 - 07.2022
- Managed inventory and ensured timely distribution of fresh produce.
- Maintained cleanliness and organization of storage areas for food safety.
- Assisted in loading and unloading products at various delivery locations.
- Followed safety protocols for handling and storing perishable items.
- Assisted with loading and unloading food items from delivery trucks.
- Prepared documents such as highlighting, stapling, and organizing them in order.
Education
High School Diploma -
Dos Pueblos High School
Goleta, CA06-2023
Skills
- Cash handling
- Customer service
- Food safety compliance
- Teamwork
- Problem solving
- Time management
- Attention to detail
- Health regulations knowledge
- Organization skills
- Fast-paced adaptability when needed
- Communication
- Responsibility
- Very focused
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Taco Bell
Cashier Customer Service
09.2025 - Current
The Garden Court at Villa Santa Barbara
Dietary Staff
01.2024 - 08.2025
Food Distributor
Leafy
06.2021 - 07.2022
High School Diploma -
Dos Pueblos High School