Dynamic and bilingual customer service professional with a diverse background in customer support, warehouse operations, program management, and door-to-door sales. Skilled in phone-based interactions, appointment booking, payment processing, and resolving client inquiries with empathy and professionalism. Strong attention to detail, including accurately recording and verifying customer information such as identification, documentation, and transaction details. Experienced in multitasking, prioritizing tasks, and maintaining high-quality service standards in fast-paced environments. Recognized for adaptability, relationship-building, and exceeding expectations through effective communication and problem-solving. Looking to apply my customer service and problem-solving skills to contribute to a strong and collaborative team.