ESTHER NANA YAA ADDO
Gatineau,QC
Summary
Skilled Administrative Assistant with a proven track record in enhancing document retrieval efficiency at KBK SECURITY COMPANY. Expertise in requisition processing and strong interpersonal skills have successfully supported the General Manager at ABM ATTORNEYS AT LAW, streamlining administrative functions and improving inter-office communications. Core competencies include confidentiality management, office correspondence, and organizational efficiency.
Overview
3
3
years of professional experience
Work History
Personal Assistant
SANCTUARY INVESTMENT
ACCRA, GREATER ACCRA
12.2022 - 06.2023
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Performed calendar management and scheduling of appointments for the executive.
Secretary
KBK SECURITY COMPANY
ACCRA, GREATER ACCRA
10.2021 - 08.2022
- Provided administrative support to the General Manager including scheduling meetings, preparing agendas and taking minutes.
- Organized and maintained filing systems, both electronic and paper based.
- Answered incoming calls, screened messages and directed them appropriately.
- Providing and keeping records of PPEs given to security guards in the field.
- Keeping records of the attendance of security guards.
Registration Officer
SOCIAL SECURITY AND NATIONAL INSUARANCE TRUST
ACCRA, GREATER ACCCRA
09.2020 - 08.2021
- Greeted customers and assisted them with registration process.
- Verified customer's documents to ensure accuracy of information provided.
- Answered inquiries regarding registration procedures and regulations.
- Provided assistance in resolving customer complaints or issues.
- Completed data entry tasks accurately and efficiently.
- Prepared reports on daily registrations activities.
- Assisted customers with forms preparation and submission requirements.
Education
BBA - Human Resources Management
UNIVERSITY OF EDUCATION WINNEBA
GHANA, WINNEBA07-2020
Skills
- Requisition processing
- Office correspondence
- Phone reception
- Letter writing
- Accounts payable
- Equipment sterilization
- Good Interpersonal skills
- Calendar management
- Inter-office communications
- Appointment scheduling
- Confidentiality
Affiliations
Interest in news and current affairs
Reading
Sports
Gym
Languages
English
Native/ Bilingual
Asante Twi
Native/ Bilingual
References
References available upon request.
Timeline
Personal Assistant
SANCTUARY INVESTMENT
12.2022 - 06.2023
Secretary
KBK SECURITY COMPANY
10.2021 - 08.2022
Registration Officer
SOCIAL SECURITY AND NATIONAL INSUARANCE TRUST
09.2020 - 08.2021
BBA - Human Resources Management
UNIVERSITY OF EDUCATION WINNEBA
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