ESTHER TUYAMBAZE
Montreal,QC
Summary
Well organized, motivated, Hard working Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming, time management, trustworthy professional openly accepts direction and follows through. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
3
3
years of professional experience
Work History
Housekeeper
SUNRISE
GISENYI, WESTERN
08.2023 - 04.2024
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Organized closets with hangers for guests' clothing items.
CLEANER
SUNRISE HOTEL
GISENYI, WESTERN PROVINCE
07.2022 - 06.2023
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Transported trash bags to designated disposal areas.
- Provided assistance with laundry services when needed.
- Sanitized frequented areas and equipment using approved supplies.
- Kept business entrances clean, tidy and professional in appearance.
- Dusted furniture, machines or equipment.
- Serviced, cleaned and restocked restrooms.
CLEANER
MARRIOTT
KIGALI, KIGALI
03.2021 - 06.2022
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Make beds, change sheets and distribute clean towels and toiletries.
- Attend to guests' requests for extra supplies.
- Inspected rooms for cleanliness prior to guest arrival.
- Transported trash bags to designated disposal areas.
Education
Associate of Arts - BUSINESS MANAGEMENT AND ENTREPRENUERSHIP
DIPLÔMA
KIGALI, RWANDA02-2021
High School Diploma -
MUHORORO SECONDARY SCHOOL
WESTERN PROVINCE,RWANDA12-2017
Skills
- Restroom detailing
- Guest Relations
- Ergonomics and safety training
- Residential Cleaning
- Organizing and coordinating
- Time management
- Team work
- Communication
- To be thorough and pay attention to detail
- knowledge of public safety and security
- physical fitness and endurance
- Desire to help costumer
- Patience and the ability to remain calm in stressful situations
- The ability to work on your own
Languages
English
Professional
References
References available upon request.
Timeline
Housekeeper
SUNRISE
08.2023 - 04.2024
CLEANER
SUNRISE HOTEL
07.2022 - 06.2023
CLEANER
MARRIOTT
03.2021 - 06.2022
Associate of Arts - BUSINESS MANAGEMENT AND ENTREPRENUERSHIP
DIPLÔMA
High School Diploma -
MUHORORO SECONDARY SCHOOL
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