Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Esther Tran

Toronto,ON

Summary

Motivated and customer-focused Server/Bartender/Cashier with hands-on experience in food and beverage service, cash handling, and drink preparation. Skilled at delivering fast, friendly service, upselling menu items, and maintaining a clean, organized environment. Reliable team player with strong communication and multitasking abilities, dedicated to creating positive guest experiences and supporting smooth daily operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Bartender

Leng Keng (Bar & Lounge)
01.2023 - 08.2025
  • Delivered exceptional customer service by warmly greeting and seating guests, creating a positive first impression.
  • Operated POS system to take orders, process payments, and handle complimentary items with accuracy.
  • Prepared and served alcoholic and non-alcoholic beverages, following recipes and responsible service guidelines.
  • Maintained bar and dining areas in a clean, organized condition to ensure comfort and safety.
  • Adapted quickly to various customer needs, providing attentive service that enhanced overall dining experiences.
  • Completed opening and closing duties, including bar setup, restocking, and end-of-day reconciliation for smooth operations.

Server/Cashier

HK Sweets (Bubble Tea & Dessert)
01.2022 - 06.2022
  • Provided friendly customer service, taking and customizing milk tea and dessert orders to meet guest preferences.
  • Prepared bubble tea, smoothies, and desserts, ensuring consistency, quality, and presentation.
  • Operated POS system to process orders, handle cash/card payments, and issue receipts accurately.
  • Maintained a clean and organized counter, dining area, and prep station, following food safety standards.
  • Assisted with opening and closing tasks, including restocking ingredients, prepping toppings, and balancing the cash register.

Server/Cashier

Pho Xua (Vietnamese & Thai Cuisine)
04.2021 - 06.2022
  • Delivered excellent customer service, ensuring a positive and welcoming guest experience.
  • Operated POS system to take orders, process payments, and manage bills accurately.
  • Coordinated with kitchen staff to guarantee timely and correct food delivery.
  • Trained new employees on menu items, service routines, and procedures.
  • Upsold food and beverages, increasing sales and enhancing guest satisfaction.
  • Maintained cleanliness of the dining area and resolved customer concerns professionally.

Education

Advanced Diploma - Business Administration | Marketing Management

George Brown College
Toronto
12-2025

Skills

  • Order taking & accuracy
  • Cash handling / POS operation
  • Fast-paced multitasking
  • Bartending
  • Cleaning & organization
  • Adaptability & flexibility
  • Reliability & punctuality
  • Teamwork & collaboration

Languages

English
Vietnamese

Certification

  • Smart Serve License - March, 2024

Timeline

Server/Bartender

Leng Keng (Bar & Lounge)
01.2023 - 08.2025

Server/Cashier

HK Sweets (Bubble Tea & Dessert)
01.2022 - 06.2022

Server/Cashier

Pho Xua (Vietnamese & Thai Cuisine)
04.2021 - 06.2022

Advanced Diploma - Business Administration | Marketing Management

George Brown College

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Esther Tran