Esther Sylvester
Los Angeles
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Personal Banker
Wells Fargo
Los Angeles
04.2023 - 08.2024
- Helped customers open and close accounts, apply for personal loans and make sound financial decisions
- Setting up and maintaining business accounts
- Followed operational standards, promoting security, risk management and compliance
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
- Educated customers on variety of retail products and digital solutions, enhancing customer experience
- Assisted and advised customers on using online and mobile banking systems
- Met with customers to analyze financial needs and maximize sales opportunities
- Executed wire transfers of funds in compliance with banking best practices
- Referred customers to appropriate bank personnel to meet financial needs
- Working knowledge of SVP and Discover Needs to better assist the financial needs of the customer
- Setting up Trust and Estate Accounts
- Assisted customers in submitting credit card applications
- Assisted in lobby management
- Processed personal loans for customers
- Generated high loan volume
- Submitted mortgage referrals
- Processed Power of Attorney documents on accounts
- Deceased processing
FSA 1
Bank of America
Los Angeles
12.2022 - 03.2023
- Trained for FINRA SIE Examination
Insurance Sales Agent
New York Life Insurance Co
Los Angeles
01.2022 - 07.2022
- Responded to inquiries and explained product features and service advantages to potential customers
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders
- Sought out new clients and developed clientele by networking to find new customers
- Interviewed prospective clients to obtain data about financial resources and needs
- Assisted in the underwriting process
Media Consultant
Stewards Trust NGO
Prayagraj
09.2019 - 12.2021
- Drafted magazine and news articles
- Set up speaking engagements
- Directed public relation campaigns
- Managed various social media platforms
Seasonal Sales Associate
Banana Republic
Los Angeles
05.2019 - 08.2019
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Worked with fellow sales team members to achieve group targets
- Opened store credit cards
Seasonal Sales Associate
Verizon Wireless
Los Angeles
01.2019 - 03.2019
- Set up wireless phone and tablet connections for clients
- Maintained store opening and closing procedures
- Maintained the cash register
Event Services Assistant
American Film Market
Los Angeles
10.2018 - 11.2018
- Checked in buyers to the market
- Assisted in market registration procedure
- Assisted in setting up the theater for screenings
Assistant Director
Jamd Productions
Los Angeles
08.2017 - 09.2017
- Assisted in the video shoot of promotional videos for RIOT games
- Scheduling location setup and scripting
Temp Executive Assistant to SVP
20th Century Fox
Los Angeles
11.2016 - 12.2016
- Rolled calls, managed calendar, maintained expense reports and coordinated meetings
- General administrative duties, maintained office supplies, copied and scanned documents
- Discussed the minutes of meetings
Contributing Writer
Tag Hollywood
Los Angeles
04.2014 - 05.2016
- Wrote music and movie feature articles
- Wrote music and movie reviews
Casting Assistant
Artistic Endeavors
Los Angeles
02.2016 - 04.2016
- Rolled calls, managed calendar, filled documents, coordinated meetings and created detailed script coverage reports
- Operational knowledge of LA Casting, Breakdown services and Casting Frontier
- General administrative duties, maintained office supplies, copied and scanned documents
Development Assistant
Dominion Pictures
Los Angeles
07.2015 - 11.2015
- Rolled calls, managed calendar and coordinated meetings
- Created detailed script coverage reports
- General administrative duties, maintained office supplies, copied and scanned documents
Sales Associate
Designer Liquidators
Los Angeles
03.2014 - 06.2015
- Helped customers find specific products, answered questions and offered product advice
- Answered incoming telephone calls to provide store, products and services information
- Engaged customers in friendly, professional dialogue to determine needs
Assistant Casting Director
Aanand Kumar Productions
Mumbai
04.2011 - 11.2013
- Scheduled casting sessions by booking audition spaces, arranging talent and orchestrating on-site casting details
- Utilized extensive professional network to contact and recruit potential talent for roles
- Studied script to develop deep understanding of roles
Contributing Writer
Blender Maxim
New Delhi
03.2008 - 11.2012
- Wrote music and movie feature articles
- Wrote music and movie reviews
Assistant Producer
News X
New Delhi
09.2007 - 12.2008
- Assistant producer for half hour entertainment news bulletin
- Extensively researched and scripted entertainment news stories
- Reported and covered press conferences, red carpets, movie premiers, art exhibitions and fashion shows
Education
Master of Arts - Communication
Amity University
New Delhi, India05.2006
Bachelor of Arts - Economics
Allahabad University
Prayagraj, India03.2004
Skills
- Customer Service
- Revenue Generation
- Business Development
- Professional Appearance
- Sales Growth
- Opportunity Identification
Certification
- California Department of Insurance /Accident and Health Agent, Life -Only Agent/License # 4152736
Timeline
Associate Personal Banker
Wells Fargo
04.2023 - 08.2024
FSA 1
Bank of America
12.2022 - 03.2023
Insurance Sales Agent
New York Life Insurance Co
01.2022 - 07.2022
Media Consultant
Stewards Trust NGO
09.2019 - 12.2021
Seasonal Sales Associate
Banana Republic
05.2019 - 08.2019
Seasonal Sales Associate
Verizon Wireless
01.2019 - 03.2019
Event Services Assistant
American Film Market
10.2018 - 11.2018
Assistant Director
Jamd Productions
08.2017 - 09.2017
Temp Executive Assistant to SVP
20th Century Fox
11.2016 - 12.2016
Casting Assistant
Artistic Endeavors
02.2016 - 04.2016
Development Assistant
Dominion Pictures
07.2015 - 11.2015
Contributing Writer
Tag Hollywood
04.2014 - 05.2016
Sales Associate
Designer Liquidators
03.2014 - 06.2015
Assistant Casting Director
Aanand Kumar Productions
04.2011 - 11.2013
Contributing Writer
Blender Maxim
03.2008 - 11.2012
Assistant Producer
News X
09.2007 - 12.2008
Master of Arts - Communication
Amity University
Bachelor of Arts - Economics
Allahabad University
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