Esther Osarogiuwa
Shelburne,Ontario
Summary
Supportive team player with the ability to work independently in a fast-paced and ever-changing environment. Demonstrates leadership skills and problem-solving abilities, while also showing sensitivity and knowledge of cultural and ethnic issues. Exceptional interpersonal and communication skills, both verbal and written, with a proven track record of maintaining professional integrity while demonstrating sincere empathy. Committed to achieving practical results through advocacy and empowerment, utilizing excellent time management and organizational skills to prioritize and meet deadlines. Proficient in computer application systems. Experienced with developing and overseeing comprehensive case management plans, utilizing strong leadership and analytical skills to enhance client outcomes and operational efficiency. Track record of fostering team collaboration and ensuring alignment with organizational goals.
Overview
20
20
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Therapist
AERCS Therapy
01.2023 - Current
- Company Overview: (Therapist)
- (Therapist)
Support Worker
Brampton Caledon Community Living
01.2014 - Current
- Conduct comprehensive client-centered assessments of emotional, physical, cognitive, and social needs for clients and their families
- Ability to make sound decisions under high pressure environments, through a thorough investigation and assessment of risks for those being supported
- Knowledge of community based mental health services
- Ensuring completed discharge planning goals are met and appropriate resources are utilized by connecting client’s with various support services
- Maintain excellent knowledge of and close liaison with hospital and community resources, i.e., Local Health Integration Network, Social Assistance, Ontario Disability Support Program, Trillium Drug Programs
- Collaborate with multidisciplinary teams to develop and implement client care plans, ensuring alignment with best practices
- Ability to prioritize and manage multiple complex cases
- Demonstrated leadership and problem-solving abilities
- Experience in providing crisis management plans and developing strategic and reliable plans to address emergency situations
- Demonstrated effective case management and organizational skills by managing multiple caseloads
- Proven ability to develop and maintain working relationships with families in order to conduct assessments and develop better plans for those being supported
- Experience in working with resistant clients in high stress situations, while developing contingency plans to reduce the risk to other clients
- Responsible for conducting assessments of physical, mental, emotional, and social needs of the people being supported
- Worked with clients and their families to develop realistic Personal Service Plans
- Proven ability to write concise reports and complete documentation for record keeping purposes
- Experience in consulting and collaborating with external professionals and outside agencies
- Provided support for clients by advocating and negotiating on their behalf
- Coordinated crisis response initiatives
- Provided assistance in budgetary decisions and allocation of resources
- Assisted in revising work place policies and procedures for effective delivery of service to clients
- Assisted in providing conflict resolution initiative
Support Worker
Oakville Community Living
01.2014 - 01.2022
Manager of Case Management
African Buster
01.2008 - 01.2014
Client Service Worker
Seaton House
01.2005 - 01.2007
Counsellor
Eva Satellite
01.2005 - 01.2007
Counsellor
YWCA Shelter for Women
01.2005 - 01.2007
Education
Master of Social Work -
York University
Bachelor of Social Work - undefined
York University
Social Service Worker - undefined
Centennial College
Skills
Client relations
Group therapy facilitation
Crisis intervention
CBT techniques
Motivational interviewing
Family therapy
Client counseling
Teamwork and collaboration
Client confidentiality
Social work
Certification
Registered Social Worker, 2022
Professionaldevelopmentandtrainings
- First Aid and CPR Training, 2024
- Safe Management Training, 2024
- Human Trafficking Training, 2024
- Medication and Pharmacology Training / Update, 2024
- Crisis Prevention/Intervention Training, 2024
Timeline
Therapist
AERCS Therapy
01.2023 - Current
Support Worker
Brampton Caledon Community Living
01.2014 - Current
Support Worker
Oakville Community Living
01.2014 - 01.2022
Manager of Case Management
African Buster
01.2008 - 01.2014
Client Service Worker
Seaton House
01.2005 - 01.2007
Counsellor
Eva Satellite
01.2005 - 01.2007
Counsellor
YWCA Shelter for Women
01.2005 - 01.2007
Bachelor of Social Work - undefined
York University
Social Service Worker - undefined
Centennial College
Master of Social Work -
York University