Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Esther Netufo

Esther Netufo

Ottawa,ON

Summary

A dedicated Marketing and Communications professional with a solid foundation in Advertising, Marketing, Communication, Client support analysis, and Sales specialization.

Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Marketing/Advertising Coordinator Intern

Friends of the Earth Canada
01.2023 - 03.2023
  • Worked closely with CEO and Administrator to design 2 effective promotions that grew social media engagement by 15%
  • Utilized e-mail, and social media to highlight products and services.
  • Conducted market research to attract clients in new territories.
  • Inspected layouts and advertising copy and edited scripts, audio and videotapes and other promotional material to adhere to specifications.

Client Support Analyst

Ministry of Government and Consumer Services
12.2021 - 02.2022
  • Utilized Excel and Salesforce for data analysis, providing solutions to client issues
  • Logging of Information and generated results of approximately 19 clients daily.
  • Developed strong knowledge base to assist clients in troubleshooting various technical challenges.
  • Utilized analytical skills to diagnose complex technical problems effectively, leading to faster issue resolution times.

Insurance, Sales and Activation Specialist

TD Bank
08.2020 - 05.2021
  • Delivered individualized services, offering financial and digital advice
  • Activated 10 accounts per day.
  • Enhanced customer experience by providing thorough product demonstrations and guiding clients through activation processes.
  • Proactively identified potential roadblocks during activations, developing contingency plans and alternative solutions to minimize disruptions and delays.

Market Researcher

Elemental Data Research Inc
05.2020 - 09.2020
  • Conducted primary research for the Government of Canada
  • Extracted data to inform policy changes, showcasing analytical skills in market research.
  • Distributed surveys for data collection and analysis.
  • Streamlined data collection processes, resulting in more efficient and accurate market research reports.

Bookkeeping

Conet Logistics
09.2018 - 05.2019
  • Identifying and preparing source documents for all transactions, operations, and events regarding the company
  • Balanced subsidiary accounts by reconciling entries.

Education

Advanced Diploma in Advertising, Marketing and Communications Management (Dean's Honors List) -

Algonquin College of Applied Arts
Ottawa, ON
06.2023

Skills

  • Google Ads
  • B2B Sales
  • Data Entry
  • Qualitative Research
  • Project Management
  • Objection handling
  • Advertising Management
  • Workflow Coordination
  • Campaign Planning
  • Customer Relationship Management (CRM)
  • Consumer Marketing
  • Operational Efficiency
  • Consumer Insights
  • Complex Thinking
  • Troubleshooting
  • Microsoft Office Suite; Word, Excel, Powerpoint
  • Content Creation
  • Adobe Creative Cloud
  • Google Analytics
  • Presentations
  • Social Media Management

Timeline

Marketing/Advertising Coordinator Intern

Friends of the Earth Canada
01.2023 - 03.2023

Client Support Analyst

Ministry of Government and Consumer Services
12.2021 - 02.2022

Insurance, Sales and Activation Specialist

TD Bank
08.2020 - 05.2021

Market Researcher

Elemental Data Research Inc
05.2020 - 09.2020

Bookkeeping

Conet Logistics
09.2018 - 05.2019

Advanced Diploma in Advertising, Marketing and Communications Management (Dean's Honors List) -

Algonquin College of Applied Arts

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Esther Netufo