Esther Martinez
Pomona
Summary
Dedicated Security Officer with RMI International Inc., skilled in emergency response and superior customer service. Proven ability to enhance safety through effective access control and incident reporting. Fluent in Spanish, I excel in maintaining secure environments while fostering positive guest interactions, ensuring a welcoming atmosphere for all visitors.
Knowledgeable Security Officer with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Security Officer
RMI International Inc.
04.2004 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Issued access cards to authorized personnel to monitor access points.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
Administrative
Ganesha High School
Pomona, CA06-1978
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Fluent in Spanish
- Electronic surveillance
- Stationary surveillance
- Security equipment operation
- Emergency management
- Dispatch
- Report generation
- Entrance control
- Access badge distribution
Certification
- Certified Security Officer, RMI International - April 2004 - August 2024
Languages
Spanish
Elementary
Timeline
Security Officer
RMI International Inc.
04.2004 - 08.2024
Administrative
Ganesha High School
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