Esther Macaulay
Burnaby,BC
Summary
I like to be a contributor towards a common goal, either on a team or personally, also always open and interested in getting critics on my work. I strive to reach a goal to the best of my ability. I sincerely want to make a difference in this world or wherever I find myself. I also have good interpersonal skills, and there is room for improvement which I work on everyday.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
TJX Canada
Burnaby, BC
10.2023 - Current
- Inspected purchased items for defects before handing them over to customers.
- Stocked shelves with merchandise according to company standards.
- Handled customer complaints in a professional manner.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Initiated friendly conversation with customers to determine level of assistance required.
Barista/ Customer Service
Tim Hortons
Burnaby, BC
08.2022 - 03.2023
- Stocked up on materials and equipment needed in the work space
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collected payments and provided accurate change.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
RETAIL CLERK
J&D wares
Lagos
10.2021 - 01.2022
- Maintained cleanliness of sales floor and stockroom areas.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
Volunteering Opportunities
Simon Fraser University
- Volunteering in Food community at Simon Fraser University, work form 11:30AM -3PM every Wednesdays
- Stock the food materials each week according to where they belong.
- Ability to lift and carry heavy weights
- Carefully dispose rotten or expired goods
- Serve people according to their preference.
Education
Bachelor Of Science (B.S.) Interactive, Arts And Technology -
Simon Fraser University
Surrey, BC12.2026
High School Diploma -
Grace High school
10.2021
Skills
- Adaptable and Flexible
- Creative and Self-motivated
- Excellent Written and Verbal Communication
- Sales and Promotions
- Flexible Hours
- Good Communication Skills
Certification
- IELTS
- SAT
Awards
Resiliency Award Scholarship
Accomplishments
- Received an Honor roll in my education
Languages
English
Full Professional
Timeline
Retail Sales Associate
TJX Canada
10.2023 - Current
Barista/ Customer Service
Tim Hortons
08.2022 - 03.2023
RETAIL CLERK
J&D wares
10.2021 - 01.2022
Volunteering Opportunities
Simon Fraser University
Bachelor Of Science (B.S.) Interactive, Arts And Technology -
Simon Fraser University
High School Diploma -
Grace High school
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