Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Esther Lan

Esther Lan

Toronto

Summary

As a Business Marketing student at George Brown College, I’ve developed a strong understanding of how to connect with people and deliver value through great service and branding. Having managed my own nail studio for two years, I’ve learned how to build lasting client relationships, handle appointments with care, and create a welcoming experience tailored to each person. My time as an English tutor also taught me to be patient, adaptable, and clear in my communication skills that help me stay calm and professional even when dealing with difficult clients. Being bilingual allows me to communicate effectively with a diverse range of customers and create inclusive, comfortable experiences for people from different backgrounds. I bring positive energy, strong interpersonal skills, and a customer first mindset to every opportunity.

Overview

2
2
years of professional experience

Work History

Nail Technician

Self Employed
04.2022 - 03.2024
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.

English Tutor

顧德文教
04.2024 - 06.2024
  • Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Taught students study techniques and strategies for succeeding on grammar and composition tests.
  • Developed personalized tutoring sessions based on student needs, leading to improved academic performance.

Education

Ontario College Diploma - Business Marketing

George Brown College
Toronto, ON
06-2026

Skills

  • Bilingual in Mandarin and English
  • Customer service
  • Time management
  • Problem-solving skills
  • Communication skills

Languages

English
Full Professional
Mandarin
Native or Bilingual

Timeline

English Tutor

顧德文教
04.2024 - 06.2024

Nail Technician

Self Employed
04.2022 - 03.2024

Ontario College Diploma - Business Marketing

George Brown College
Esther Lan