Esther Kim
Richmond Hill,ON
Summary
Diligent and intrinsically driven, dedicated to achieving the highest standards of performance while meticulously attending to details. With over 6 years of diverse experience in animal care administration and customer service; skilled in project management, leadership, and organization. Possessing a strong sense of responsibility and a profound passion for animals, approach tasks with enthusiasm, discipline, and an eagerness to acquire fresh knowledge. Communication style exudes confidence, and exhibit exceptional proficiency in strategic planning, adept problem-solving, and the effective management of substantial workloads.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Animal Care Attendent (ACA)
Evergreen Animal Hospital
04.2024 - Current
- Assisted veterinarians during surgeries, monitoring, recording vitals, setting up, and cleaning after the surgical and dental procedures.
- Assisted veterinarians and technicians with medical procedures and exams.
- Ran in-house IDEXX labs on patients, including fecal tests and SNAP 4Dx.
- Improved animal health by administering medications and vaccinations as per the veterinarian's instructions.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Restrained animals safely during exams, phlebotomies, urine extractions, and procedures.
- Maintained a high degree of cleanliness and organization in the clinic.
- Cut nails, brushed animals, and cleaned blood for each animal to go home
Vet Assistant
Kim Pet Hospital
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Diligently sorted and re-stocked needles according to their size, bottles of medicine and vital chemicals used during surgeries
- Answered owner animal health questions and advised on best care practices.
- Consistently swept, mopped, and vacuumed floors, and took out trash after gathering all trash cans from each room
- Reliably sanitized all medical tools and trays used in a examination, and cleaned the aftermath of each clinical appointment
- Steadily held down animals for small surgeries, needles, and other procedures as they rapidly moved around
- Responsibly handled most to all transactions that were made after the clinical appointment from each patient
- Successfully cut, grind, and count medicine needed to fill bottles according to the transcription for patients
- Effectively took calls, handle customer care, and measured and recorded weights of every patients for all different sizes of animals
- Actively washed towels and bedsheets for each cage after every use
- Quickly cleaned after nervous patients' accidents
- Thoroughly handled all other minor responsibilities given with enthusiasm
Wildlife Animal Caretaker
Procyon Wildlife Center
04.2024 - Current
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
- Assisted in the implementation of enrichment programs designed to encourage natural behaviors and enhance overall well-being for animals in captivity.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
Dog Handler/Overnight Attendent
Holiday Pet Care
10.2021 - 09.2023
- Managed at once over 30+ dogs of all ages and sizes alone, attending to their needs, reading behaviours and body language, feeding them, taking them out, and writing daily report cards for all dogs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Carefully and accurately followed pet care instructions for dietary needs and medication regimens.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise and play.
- Monitored animals for behavioral problems and signs of health issues, illness, or injury and communicated concerns to owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Precise and swift judgment to strategically resolve dog fights
- Thoroughly completed 25-50 tasks per shift
- Passionately committed to working even through every holiday seasons
- Professional communication with clients
- Consistent communication with all staff
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies, and maintained optimal storage to meet expected needs.
Animal Service Center Office Assistant
Univeristy Of Guelph
09.2023 - 04.2024
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Emailed many different professors about updates on their research and animal use
- Confirmed animal approval dates, numbers, places, and collaborated with others to ensure correct information
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Completed clerical tasks such as filing, copying, and distributing mail.
President of Korean Student Association
Univeristy Of Guelph
09.2023 - Current
- Hosted multiple events allowing university students to experience Korean culture on campus with student participation numbers up to 50 people per event.
- Interviewed, managed, and led a group of 15 executive members to organize events.
- Led executive meetings every other week, discussing the necessary steps and roles to ensure student safety, marketing, organizing, booking, and managing member-to-member disagreements.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
Piano/Music Teacher
Self-employed
01.2019 - Current
- Patiently taught children aged 4-15 with leadership skills and patience to participate in the Royal Conservatory Program
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Mentored each child to be excitedly and thoroughly prepared for musical RCM exams
- Effectively informed the parents of the children their progress in their musical development
- Mentored struggling students with individualized approach to enhance learning.
- Creatively adapted to different teaching methods for each child to their own learning capabilities
- Proficiently prepared children to confidently take their music exams with outstanding grades
Waitress
Sansotei Ramen
04.2024 - Current
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
Server
Touhenbouku Ramen
10.2022 - 02.2023
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Youth Crime Prevention
York Regional Police
11.2021 - 11.2022
- Number of Hours: 20
- Demonstrates comprehensive understanding of the gravity of criminal offenses and the adverse consequences associated with legal violations.
- Leveraged a profound understanding of criminal justice principles and classification systems to meticulously evaluate the severity of criminal offenses, aiding accurate categorization for reporting purposes.
Summer Student - Assistant Accountant
Alcolock Countermeasurance System
07.2019 - 08.2020
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
- Ordered and stocked office supplies to maintain available resources.
- Created and formatted documents to keep projects professional and well-presented to communicate intended message clearly.
- Accurately handled all excel worksheets with over a million numbers to their correct calculations and positions
- Ambitiously worked with all members of the accounting department, adjusting to their individual needs and work quickly
- Precisely calculated numbers and organizing excel worksheets according to each coworker's preference
- Persistently called many companies globally to retrieve information for the company
Education
Bachelor of Science - Animal Biolgy
University of Guelph
Guelph, ON09.2023
High School Diploma -
Bayview Secondary School
Richmond Hill, ON06.2023
Skills
- Self-motivated
- Clear understanding of medical procedures and terms
- Effective and consistent communication skills
- Very comfortable communicating with many different types of people
- Confidently communicate with anyone, no matter the circumstances
- Bilingual/Trilingual
- Hard-Working
- Hardworking, diligent, and honest worker
- Skilled in software programs and am quickly able to learn how to use new programs
- Performance Improvement
Accomplishments
Attained Dean's List and Honours throughout all years of high school and university, consistently maintaining a position on the Honour Roll. Recognized for exemplary performance during the Co-op placement (dog-daycare), being offered a permanent placement due to outstanding contributions, and achieving a perfect score of 100% in Co-op class. Selected out of many applicants for the animal service center job at University of Guelph.
Certification
Pet First Aid Certification
Pet Care 101 Certification
Standard First Aid - Level C Certification
WHMIS Certification
Anti-Oppression & Anti-Racism Certification
Timeline
Animal Care Attendent (ACA)
Evergreen Animal Hospital
04.2024 - Current
Wildlife Animal Caretaker
Procyon Wildlife Center
04.2024 - Current
Waitress
Sansotei Ramen
04.2024 - Current
Animal Service Center Office Assistant
Univeristy Of Guelph
09.2023 - 04.2024
President of Korean Student Association
Univeristy Of Guelph
09.2023 - Current
Server
Touhenbouku Ramen
10.2022 - 02.2023
Youth Crime Prevention
York Regional Police
11.2021 - 11.2022
Dog Handler/Overnight Attendent
Holiday Pet Care
10.2021 - 09.2023
Summer Student - Assistant Accountant
Alcolock Countermeasurance System
07.2019 - 08.2020
Piano/Music Teacher
Self-employed
01.2019 - Current
Vet Assistant
Kim Pet Hospital
Bachelor of Science - Animal Biolgy
University of Guelph
High School Diploma -
Bayview Secondary School
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