Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Affiliations
Timeline
Generic

Esther Kamenetsky

Vancouver,Canada

Summary

Energetic, client-focused professional with experience in hospitality, intake coordination, and team leadership in fast-paced environments. Proven ability to schedule, train, and supervise project teams, coordinate logistics, and ensure exceptional client service. My goal is to be hired as a Intake Coordinator and contribute my skills in administration and mental health counselling.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Program Coordinator

Up With Women
Vancouver, Canada
12.2023 - 10.2025
  • Coordinated individualized support for 60+ clients to achieve personal and professional goals
  • Conducted intake screenings to assess eligibility and matched clients with life coaches and supportive social services
  • Facilitated online workshops and group discussions to build job readiness and life skills
  • Managed day-to-day client progress and provided tailored support to ensure engagement and success in the program
  • Maintained accurate documentation, scheduling, and reporting in Salesforce and Microsoft 365
  • Managed company procedures for outreach initiatives, external presentations, and regular client check-ins
  • Demonstrated strong public speaking skills at community recruitment events
  • Collaborated effectively with multiple team members for ongoing projects and integrated client management
  • Addressed risks such as mental health concerns and asked for support when needed

Assistant Program Director

Jewish Community Centre
Vancouver, Canada
06.2023 - 08.2023
  • Organized and scheduled counselors for children’s programs and daily activities
  • Adapted schedules and programming in real time to meet changing needs of children and families
  • Managed excursion itineraries and ensured smooth execution of events and trips
  • Served as liaison between families, staff, and administration to resolve concerns and foster inclusivity
  • Assisted in training sessions and ensured adherence to health, safety, and behavior protocols
  • Sourced supplies and monitored inventory to keep staff equipped and programs running efficiently

Ski Instructor and Supervisor

City of Toronto
Toronto, Canada
12.2021 - 04.2022
  • Assisted community members with various accessibility needs by adapting teaching approach to each unique individual
  • Led program planning and delivery, scheduled staff, and supported daily operations
  • Managed registration, facilitated events, and conducted staff check-ins and briefings
  • Reported and resolved issues related to safety, behaviour, or equipment
  • Provided a welcoming atmosphere for all participants and ensured service consistency

Tour Director

WorldStrides Travel Company
Montréal, Canada
04.2019 - 05.2019
  • Coordinated logistics for large student groups, including travel, lodging, and schedules, ensuring compliance and efficiency
  • Managed multiple itineraries under tight deadlines, adapting plans for attendance, health, accessibility needs or travel advisories
  • Acted as primary liaison with suppliers, teachers, and students, ensuring clear communication and strong relationships
  • Addressed disability needs and responded to medical incidents with a calm attitude and problem-solving mindset
  • Delivered seamless guest experiences through organized planning, crisis intervention, and a service-first approach

Education

Master’s of Arts in Counselling Psychology -

Yorkville University - Online

Bachelor of Arts in Psychology (Specialized Hons.) -

York University - Toronto, ON

Skills

  • Intake Coordination & Administration
  • POS, Inventory & Scheduling Software
  • Inventory Management & Product Logistics
  • Customer Experience & Issue Resolution
  • Document & Presentation Design
  • Excellent Written & Verbal Communication
  • Microsoft Suite
  • Google Suite
  • Adobe Suite
  • Square POS
  • Presentation Software (ie, Canva and Powerpoint)
  • Public speaking
  • Workshop facilitation
  • Training coordination

Certification

  • Serving It Right, 2023
  • Non-Violent Crisis Intervention Training, CIMT College, 2023
  • Skillfully Responding to Distress, BC Crisis Centre, 2023
  • Class 5 Driver’s License
  • High Five Certification, BCRPA, 2016

Languages

English
Native/ Bilingual
French
Professional
Russian
Professional

Websites

Affiliations

  • Self-proclaimed professional karaoke singer
  • Avid runner
  • Passion for hiking
  • Enthusiastic tennis player
  • Skiing is my life

Timeline

Program Coordinator

Up With Women
12.2023 - 10.2025

Assistant Program Director

Jewish Community Centre
06.2023 - 08.2023

Ski Instructor and Supervisor

City of Toronto
12.2021 - 04.2022

Tour Director

WorldStrides Travel Company
04.2019 - 05.2019

Master’s of Arts in Counselling Psychology -

Yorkville University - Online

Bachelor of Arts in Psychology (Specialized Hons.) -

York University - Toronto, ON

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Esther Kamenetsky