Esther Howard
Picton,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Clinical Assistant
Dr. Sara Anne Arul
05.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Administered vaccines and allergy shots
Co-Owner/Gelato Chef
County Roasters
01.2015 - Current
- Co-Manage day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Ensuring health and safety protocols are followed, including food handling.
- Preparing and delivering gelato to various customers (during summer months)
- Assisting with roasting, weighing, bagging and delivering coffee.
Residential Manager
Hospice Prince Edward
06.2014 - 03.2018
- Devised and implemented patient care plans, programs, policies and procedures.
- Delivered 24-hour on-call service to staff and families.
- Worked closely with Physicians, Nurses, PSW's and Nurse Practitioners to ensure the best care for patients and families
- Provided monthly statistics to Executive Director and Board of directors for all intakes.
- Ensured families a compassionate experience with Death and that patients left with dignity.
Cafe Manager
The Bean Counter Cafe
01.2004 - 09.2015
- Trained café employees to consistently exceed customers' expectations.
- Handled business administration functions such as cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in café, keeping operations efficient even when short-handed.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Managed display products effectively to achieve consistent sales with minimal waste.
Education
No Degree - Intramuscular Injection Course
Medix College of Healthcare
Scarborough, ON06.2019
No Degree - Applied Medications Certificate
Loyalist College of Applied Arts And Technology
Belleville, ON04.1994
No Degree - Developmental Services Worker
Loyalist College of Applied Arts And Technology
Belleville, ON04.1994
Skills
- Sterilize Instruments
- Clinical Testing
- Cleaning and Sanitizing
- Patient Care
- Customer Relations
- Scheduling Medical Appointments
- Operational Efficiency and Safety
- EMR Systems
Timeline
Clinical Assistant
Dr. Sara Anne Arul
05.2018 - Current
Co-Owner/Gelato Chef
County Roasters
01.2015 - Current
Residential Manager
Hospice Prince Edward
06.2014 - 03.2018
Cafe Manager
The Bean Counter Cafe
01.2004 - 09.2015
No Degree - Intramuscular Injection Course
Medix College of Healthcare
No Degree - Applied Medications Certificate
Loyalist College of Applied Arts And Technology
No Degree - Developmental Services Worker
Loyalist College of Applied Arts And Technology
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