Esther George - Nsoribe
Kamloops,BC
Summary
Highly-motivated and detail-oriented student with a strong interest in data analysis and with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills. Eager to apply my knowledge in a data analyst role and help organizations make informed decisions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Garage
Kamloops, British Columbia
07.2024 - Current
- Issuing payment receipts to clients, processing refunds, and exchanges.
- Issuing gift cards and price correction for customers.
- Acquiring deep knowledge about the store's products.
- Processing new stocks and arranging them in the store.
Sales Associate
BATH AND BODY WORKS
Kamloops, British Columbia
10.2023 - Current
- Issuing payment receipts to clients, processing refunds, and exchanges.
- Acquiring deep knowledge about the store's products.
- Issuing gift cards and price correction for customers.
- Arranging new stocks in the store.
Customer Service Representative
Lifelabs
Kamloops, British Columbia
07.2021 - 10.2022
- Addressing the concerns, inquiries, and concerns of customers by phone and email.
- Resolving customers' issues and escalating when needed.
- Educating customers about the different products we have.
- Processing payments and refund orders from customers, and helping with resolving billing issues.
- Scheduling and canceling appointments.
- Ordering same-day delivery for customers in some remote areas.
- Providing technical support, such as unlocking accounts and troubleshooting.
Sales Associate
Winners and HomeSense
Kamloops, British Columbia
07.2021 - 10.2022
- Acquiring deep knowledge about the store's products.
- Processing payment orders for clients, issuing refunds, and exchanges.
- Processing price tags and discounts for products.
- Issuing gift cards and price reductions for customers.
- Processing new products in the warehouse and arranging them in the store.
- Training new staff.
- Helping customers with their inquiries and issues over the phone and in person.
Education
Bachelor of Science - Mathematics
Thompson River University
Kamloops, BC09-2025
Skills
- Proficient in data analysis tools including Excel, Java and Python
- Strong problem solving and analytical thinking abilities
- Familiar with data visualization tools like PowerBI and proficient at presenting data
- Able to work collaboratively in teams
- Excellent communication skills
- Ability to manage time effectively
Languages
English
Full Professional
Affiliations
- Member of women in STEM
- Member of math club
- Member of music club
- Member of dance club
- Member of amphitheatre club
- Member of African Carribean Student Association club
Accomplishments
- Dean's list in May 2022
Courses Taken
- Calculus
- Calculus II
- Computer Programming I
- Discrete Mathematics I
- Discrete Mathematics II
- Linear Algebra I
- Linear Algebra II
- Introduction to Analysis
- Technical Communications
- Differerential Equations I
- Critical Reading and Writing
Timeline
Sales Associate
Garage
07.2024 - Current
Sales Associate
BATH AND BODY WORKS
10.2023 - Current
Customer Service Representative
Lifelabs
07.2021 - 10.2022
Sales Associate
Winners and HomeSense
07.2021 - 10.2022
Bachelor of Science - Mathematics
Thompson River University
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