Esther Djabas
Calgary
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Little Burgundy
04.2025 - Current
- Provide personalized customer service by recommending footwear and accessories based on individual needs and style preferences.
- Managed daily store upkeep, including restocking merchandise, organizing backstock, and maintaining visual standards.
- Process transactions quickly and accurately using POS systems, including returns, exchanges, and special orders.
- Maintain strong product knowledge across multiple brands and collections to confidently assist customers and drive sales.
Sales Associate
Journeys
03.2024 - 03.2025
- Maintained a clean, organized sales floor and followed visual merchandising guidelines to create an appealing shopping environment.
- Drove sales by suggesting add-ons, explaining promotions, and sharing style tips with customers.
- Met or exceeded personal and team sales goals consistently through active selling and customer engagement.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Seasonal Sales Associate
Hudson's Bay
12.2024 - 01.2025
- Helped customers with styling advice and size selection, leading to increased basket size and customer satisfaction.
- Handled customer concerns and escalations professionally, helping to maintain a positive shopping environment.
- Maintained extensive product knowledge across multiple departments to support customers and drive sales.
Server
Boston Pizza
06.2022 - 06.2023
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Sales Associate
Winners
01.2021 - 03.2023
- Handled sales floor needs, including updating pricing and signage
- Utilized POS system to process cash, credit card and mobile pay transactions
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Education
Diploma - Legal Assistant Program
SAIT
04.2025
High School Diploma - undefined
Dr. E.P Scarlett High School
Calgary, AB05.2023
Skills
- Languages: Fluent in English and French
- Critical thinking
- Conflict resolution
- Teamwork & Collaboration
- Microsoft Office Suite (Word, Excel, Powerpoint)
- Front office management
- Inventory control
- Administrative skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- ProServe
- WHMIS
Timeline
Sales Associate
Little Burgundy
04.2025 - Current
Seasonal Sales Associate
Hudson's Bay
12.2024 - 01.2025
Sales Associate
Journeys
03.2024 - 03.2025
Server
Boston Pizza
06.2022 - 06.2023
Sales Associate
Winners
01.2021 - 03.2023
High School Diploma - undefined
Dr. E.P Scarlett High School
Diploma - Legal Assistant Program
SAIT