Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esther Dada

Toronto,ON

Summary

Certified Project Lead and Scrum Master with 8+ years of experience managing all stages of the project lifecycle. Skilled in collaborating with cross-functional teams to develop and manage customer journey strategies and establishing and monitoring key performance indicators (KPIs) to measure the success of customer journey initiatives. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Acknowledged and recognized for innovative and creative ideas that increased production and workflow processes to deliver value to my team and organization at large.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Business Delivery Lead /Scrum Master

ATOS
01.2023 - Current

Project: MADAPI ATOS/MTN Agile/DevOps Digital transformation programs

Key Achievements

  • Facilitated team collaboration, ensuring product quality and greater focus on test automation, resulting in a dramatic reduction of defects found postproduction.
  • Organized and improved agile practices and values which increased productivity and overall team happiness.
  • Made use of Kanban Principles that reduced the cycle time by 20% which increased the team's throughput in less than 9 weeks.

Main Responsibilities

  • Contribute to the successful delivery of multiple projects as a achieving set goals within budgets and timeline.
  • Maintains and prioritizes the product backlog.
  • Track projects against the scheduled objectives and take correctives or preventive actions to address deviations.
  • Monitor and track status of iterations/releases and ensure work progress visualization on the scrum board.
  • Onboard the Feature Development Cycle with proper kick Off, feature backlog with clear sprint plan while ensuring the observance of DoR (Definition of Ready) and DoD (Definition of Done).
  • Serves as the intermediary between Delivery team, Change Management and LOB operations
  • Collaborated with IT Managers, Business Analysts other Scrum Masters in identifying inter- team dependencies to remove impediments/blockers, increase productivity and improve agility across all teams.
  • Track and communicate team velocity and sprint/release progress to IT managers.
  • Work directly with other product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories.
  • Leveraged product roadmap to help forecast the resources, deliverables, product goals using reliable data and team commitments, to maximize the Product Owner’s productivity.
  • Track and refine plans and initiatives per delivery execution Issues, Risks and Dependencies.
  • Help the program owner and initiative manager by managing projects and budgets on monthly basis
  • Assist to clarify requirements, resolve conflicting priorities, removed impediments, and built quality processes.

Scrum Master

LEADWAY ASSURANCE COMPANY LTD
07.2018 - 12.2023
  • Organized and facilitated scrum events and meetings, promoting Agile best practices and collaboration.
  • Assisted Product Owners with backlog prioritization, requirements gathering, and grooming, optimizing sprint planning efficiency.
  • Teach and Coach the team and organization in Agile theories and software engineering techniques.
  • Utilized JIRA, SharePoint, Excel, and PowerPoint for end-to-end Agile project management.
  • Collaborated with the scrum team to define user stories and story points using planning poker.
  • Tracked team progress and velocity through various charts and reports, promoting transparency.
  • Collaborated with the team to establish criteria for Automated Testing, Continuous Integration, and Continuous Delivery.
  • Removed impediments and coached teams on Agile principles, fostering process improvements.
  • Implemented Kanban methodology for the helpdesk department using ServiceNow software.

Agile Project Manager

HUAWEI
01.2013 - 06.2018
  • Responsible for planning, executing, and finalizing software projects to achieve total clients’ satisfaction.
  • Tracking and reporting on the status of projects to stakeholders.
  • Ensured that all elements of the project were executed accurately and within budget.
  • Identified risks and roadblocks that may hinder project deliverables.
  • Establishing milestones, anticipating issues, and monitoring adherence to project scope, schedules, and requirements.
  • Managed all elements of each project such as scope, budget, resource, technology utilization, communications, and training

Education

Master of Science - Human Resources Management

Royal Holloway University of London
05.2012

Bachelor of Arts - Business And Management

Brunel University, London
06.2010

Skills

  • User Experience & Design thinking
  • Product lifecycle, product planning and management
  • LOB Operations, HCAI & XactAnalysis
  • Microsoft Package
  • Agile Project Management & Scheduling
  • Written Communication skills
  • Delivery Management
  • Agile Metrics, Agile delivery Methodology
  • Continuous Integration, Pairing, DevOps, Refactoring, ATDD/TDD/BDD, Extreme Programming (XP), Value Stream Mapping
  • Negotiation and Reporting
  • Problem solving & Emotional Intelligence
  • Strong Planning and Execution
  • Impressive Relationship Management
  • Problem Solving, Leadership & Time Management
  • Emotional Intelligence, Conflict, Problems and Issue Management
  • Stakeholder engagement & Strong Negotiation
  • Change Management

Certification

  • Prince 2
  • Professional Scrum Master PSM1, SAFe 5,

Timeline

Business Delivery Lead /Scrum Master

ATOS
01.2023 - Current

Scrum Master

LEADWAY ASSURANCE COMPANY LTD
07.2018 - 12.2023

Agile Project Manager

HUAWEI
01.2013 - 06.2018

Master of Science - Human Resources Management

Royal Holloway University of London

Bachelor of Arts - Business And Management

Brunel University, London
Esther Dada