Certified Project Lead and Scrum Master with 8+ years of experience managing all stages of the project lifecycle. Skilled in collaborating with cross-functional teams to develop and manage customer journey strategies and establishing and monitoring key performance indicators (KPIs) to measure the success of customer journey initiatives. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Acknowledged and recognized for innovative and creative ideas that increased production and workflow processes to deliver value to my team and organization at large.
Project: MADAPI ATOS/MTN Agile/DevOps Digital transformation programs
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Main Responsibilities