ESTHER CHEMOTIO
Calgary,AB
Summary
Adept at optimizing database systems for Tezza Business Solutions-LLC-, I enhanced system stability and significantly improved data retrieval times. My meticulous attention to detail and strong problem-solving abilities have consistently ensured high customer satisfaction and compliance with data security standards. Skilled in both technical database management and fostering effective team collaboration, I excel in environments requiring both hard and soft skills.
Overview
9
9
years of professional experience
Work History
Database Administrator
Tezza Business Solutions-LLC-
01.2019 - 04.2024
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Ensured database security with implementation of role-based access control and regular vulnerability assessments.
- Reduced data retrieval times for business users by creating indexed views and optimizing stored procedures.
- Built databases and table structures for web applications.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Conducted regular audits of data quality, identifying inconsistencies and implementing corrective actions as necessary.
- Maintained high levels of customer satisfaction by consistently meeting service level agreements for database performance and availability.
- Provided timely resolution of critical production issues, minimizing downtime and avoiding potential revenue loss.
- Implemented security measures to protect vital business data.
- Improved team productivity, coordinating database administration tasks and fostering collaborative work environment.
- Implemented capacity planning strategies to accommodate growth in data volume without compromising system performance or reliability.
Data Entry Clerk
HCS Affiliate Group
01.2017 - 12.2018
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
Secretary Intern
Host Maters
01.2015 - 12.2016
- Responded to inquiries from callers seeking information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Managed inventory of office supplies, reducing costs through strategic purchasing decisions while consistently meeting internal needs.
- Streamlined communication channels by coordinating meetings and conference calls for cross-functional teams and external clients.
- Supported executive staff with timely transcription of meeting notes, ensuring accurate record-keeping and follow-up on action items.
- Demonstrated strong attention to detail while maintaining confidential information securely within company databases.
Education
Diploma - Business Administration
Unity College
Nairobi,Kenya12-2014
Skills
- Customer Service-oriented
- Excellent communication skills in both verbal and written
- Strong organizational and time management skills
- Telephone and email etiquette
- Excellent critical thinking and problem solving abilities
- Strong organizational and time management skills
- Detail-oriented and able to handle multiple tasks simultaneously
Languages
English
Full Professional
Timeline
Database Administrator
Tezza Business Solutions-LLC-
01.2019 - 04.2024
Data Entry Clerk
HCS Affiliate Group
01.2017 - 12.2018
Secretary Intern
Host Maters
01.2015 - 12.2016
Diploma - Business Administration
Unity College
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