Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esther Becker

Rocklin

Summary

Dynamic leader with a history of boosting productivity by 40% at Real Estate Office. Expertise in negotiation and project management, with a focus on relationship building. Strong communication and problem-solving skills consistently lead to exceptional results.

Overview

30
30
years of professional experience

Work History

President

Pleasanton North Rotary Club
  • Organized an annual fundraiser, raising over $150,000
  • Leadership of Board of Directors (18 members)
  • Authorized $85,000 annual budget
  • Coordinated, organized and led over 75 weekly meetings
  • Regular written and verbal leadership communication
  • Chaired events and fundraisers

Charity Organizer

  • Organized multiple international wheelchair deliveries (delivered 560 chairs)
  • Organized travel arrangements, accommodation, transportation, meals, meetings and ten day schedule 7 person team

Marketing Assistant

  • Creative marketing for membership
  • Creating new programs
  • Organizing social events and evasive classes
  • Managed membership sales team

Hospice Volunteer

Seniors First & Interium Hospice
Rocklin
01.2018 - Current
  • Provided companionship to hospice patients and their families, offering emotional support.
  • Participated in volunteer training sessions to stay up-to-date on current practices within hospice care.
  • Offered emotional support by listening attentively to stories about memories shared between the patient and family members.
  • Provided respite care for primary caregivers so they can take a break from their duties.
  • Encouraged patients facing difficult decisions by helping them explore all possible options available.
  • Conducted home visits to assess the living conditions of the patient and identify any potential safety hazards.
  • Entertained patients with engaging conversation and activities.
  • Reported patient changes to nurses or care team.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Meal Delivery Driver

Meals on Wheels
Pleasanton/Rocklin
01.2010 - Current
  • Loaded delivery vehicle with meal deliveries for customers.
  • Provided excellent customer service by responding to customer inquiries and complaints promptly.
  • Complied with all applicable laws governing transportation of goods over public roads.
  • Kept updated on local traffic conditions to ensure timely arrival at destinations.

Real Estate Sales Person

Real Estate Office
01.1996 - Current
  • Monitored changes in zoning laws or other regulations that could affect property values or the saleability of properties.
  • Analyzed local market trends in order to provide accurate information to clients regarding their real estate investments.
  • Coordinated inspections by qualified professionals such as appraisers, surveyors, termite inspectors.
  • Created marketing materials such as flyers, brochures, postcards and emails to promote properties.
  • Generated leads through referrals from past customers or contacts within the community.
  • Maintained detailed records of all sales transactions including contracts, documents and payments.
  • Managed multiple listing services databases to list new properties or update information about existing ones.
  • Provided excellent customer service throughout the entire real estate transaction process from start to finish.
  • Developed and maintained relationships with potential buyers and sellers to build a client base.
  • Performed comparative market analysis reports for clients considering buying or selling a home or investment property.
  • Updated website content regularly with new listings, open house dates.
  • Assisted buyers in obtaining financing from banks or credit unions by providing required paperwork and documentation.
  • Negotiated purchase agreements between buyers and sellers to ensure both parties were satisfied with the terms.
  • Attended networking events to increase visibility among potential customers.
  • Researched comparable property sales to determine appropriate pricing strategies for listings.
  • Organized open houses and other events to generate interest in listed properties.
  • Conducted tours of homes for prospective buyers, highlighting key features and amenities.
  • Stayed abreast of current industry developments through continuing education courses.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Sold record amounts, successfully earning status.
  • Evaluated borrowers for financial risk, estimating mortgage payments, insurance and property taxes.
  • Cultivated relationships with bankers, appraisers and lenders establishing long-term relationships.
  • Determined best mortgage options to help clients obtain financing at best rates and terms.
  • Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
  • Advised sellers on making homes more appealing to buyers in competitive marketplace.
  • Maximized customer savings by negotiating buyer and seller contracts.
  • Developed, maintained and tracked personalized marketing plans tailored specifically to individual homeowners for property sales.
  • Excelled at designing and integrating new customer prospecting base, increasing agency acquisition rate percent.
  • Cultivated rapport with builders, developers and investors to optimize productivity.
  • Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
  • Recipient of sales award.
  • Applied various methods to build client base, including networking, email and social media.
  • Generated lists of properties comparable with buyers' needs and financial resources.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Managed real estate transactions from initiation to closing.
  • Maintained current and accurate CRM database of prospective customers.
  • Presented properties to potential buyers and addressed questions.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Prepared newly purchased homes for clients prior to arrival.
  • Met with clients to research cases, collect data and prepare settlement packages.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Created professional sales presentations to effectively communicate product quality and market comparisons.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Provided client guidance regarding market conditions, mortgage options, and legal requirements.
  • Advised clients on market conditions, prices, mortgages, and legal requirements.
  • Communicated with clients to determine property needs and budget constraints.
  • Increased personal revenue by completing multiple home and property sales.
  • Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Prepared and delivered sales presentations.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Tracked weekly sales to develop senior leadership reports for corrective action planning.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Developed and presented purchase offers to sellers for consideration.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Scheduled and attended weekly appointments with clients.

Office Manager

Real Estate Office
Pleasanton
01.1996 - 01.2020
  • Manage Operations for Real Estate office with $25+ million annual sales
  • Grew productivity and sales by 40% per year
  • Responsibilities included: Relationship management, meeting deadlines & vendor management
  • Organized company events including holiday parties, team building activities .
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained confidential records relating to personnel matters.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Provided administrative support to management team including preparing reports and presentations.
  • Monitored inventory levels and placed orders when needed.
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Provided training to new hires on office policies and procedures.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed office inventory and placed new supply orders.
  • Reviewed files and records to obtain information and respond to requests.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.

Retail Sales Associate

Ann Taylor
Pleasanton
01.2014 - 01.2016
  • Provided product information and answered customer questions.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.

Retail Sales Associate

Loft
Walnut Creek
01.2012 - 01.2013

Founding Member of Charity Fundraiser

Hope Hospice
01.1996 - 01.2007
  • Golf benefit raised over $330,000
  • 100+ golfers & 200+ dinner/ auction guests
  • Responsibilities included: Site and vendor coordination, Donation solicitation, Participation coordination, Marketing and signage

Education

GED -

Berean Christian High School
Martinez
05-1985

Some College (No Degree) -

Diablo Valley College
Pleasant Hill, CA

Skills

  • Creative thinker and successful problem solver
  • Strong Project Manager
  • Excellent written & verbal communicator
  • Successful Leadership track record
  • Experience negotiating contracts & mediating disputes

Timeline

Hospice Volunteer

Seniors First & Interium Hospice
01.2018 - Current

Retail Sales Associate

Ann Taylor
01.2014 - 01.2016

Retail Sales Associate

Loft
01.2012 - 01.2013

Meal Delivery Driver

Meals on Wheels
01.2010 - Current

Real Estate Sales Person

Real Estate Office
01.1996 - Current

Office Manager

Real Estate Office
01.1996 - 01.2020

Founding Member of Charity Fundraiser

Hope Hospice
01.1996 - 01.2007

President

Pleasanton North Rotary Club

Charity Organizer

Marketing Assistant

GED -

Berean Christian High School

Some College (No Degree) -

Diablo Valley College

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Esther Becker