Esther Aragon
Whittier
Summary
Dynamic professional with extensive experience as a Manager's Assistant at Entertainment Inc, excelling in customer service and financial management. Proven track record of enhancing operational accuracy and fostering strong customer relationships, resulting in increased repeat business. Skilled in staff supervision and training, ensuring high performance and quality standards.
Overview
10
10
years of professional experience
Work History
Manager's Assistant
Entertainment Inc
06.2015 - 03.2025
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Associates Social -
Rio Hondo
Whittier Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Sales strategies
- Staff development
- Financial management
- Customer rapport
- Schedule oversight
Languages
Spanish
Full Professional
Timeline
Manager's Assistant
Entertainment Inc
06.2015 - 03.2025
Associates Social -
Rio Hondo
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