Experienced Business Analyst with a strong background in agile methodologies.
Skilled in eliciting and documenting business requirements, facilitating stakeholder communication, and driving projects to successful completion.
Proven ability to bridge the gap between technical and non-technical teams, ensuring alignment with business objectives.
Overview
9
9
years of professional experience
Work History
Business Analyst
Équité Assosiation
09.2024 - Current
Created detailed project documentation, including business requirements documents (BRDs), functional specifications, and user stories, to support development teams.
Facilitated meetings with different vendors and ensured transition activities occurred smoothly
Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed detailed functional test cases based on requirements and executed tests to validate system functionalities, including UI, business logic, and integrations.
Collaborated closely with development teams, product managers, and business analysts to resolve issues, clarify requirements, and ensure proper functionality alignment.
Identified, documented, and tracked defects using tools like JIRA. Ensured timely defect resolution and re-tested fixes to confirm defect closure.
Business Analyst
CSA Group Inc.
06.2022 - Current
Gathered business requirements by interviewing stakeholders and SMEs
Lead Scrum ceremonies (Daily scrum, sprint planning, sprint retrospectives) to ensure team focus and alignment towards the product goals
Implemented BDD approach to prioritize and refine stories thereby improving efficiency in backlog management.
Created use case diagrams of the end to end process using tools like Lucidchart
Translated business requirements into user stories resulting in a clear understanding of project deliverables
Collaborated with technical teams to develop test plans and ensured they aligned with the business requirements.
Executed test cases in the UAT phase to ensure all work flows of the application function as expected
Utilized JIRA to collaborate with stakeholders for effective requirement gathering, test case and defect management ensuring transparency and effective issue resolution
Established and maintained requirements traceability matrix ensuring to update any scope changes
Collaborated with cross-functional teams to ensure accurate implementation of business requirements
Conducted in person and virtual UAT to ensure application was aligned with business requirements
Trained overseas clients and resolved any queries or concerns regarding procedural flow of the application
Work closely with UI/UX designers to create intuitive and engaging user experience
Business Analyst
Diebold Nixdorf
01.2021 - 06.2022
Collaborated with cross-functional teams to understand project requirements
Participated in Agile activities such as Sprint planning, sprint retrospectives and daily stands ups
Worked closely with developers to prioritize and resolve identified issues, maintaining open communication channels.
Collaborated with product owners and stakeholders to ensure the project scope is defined and mitigate any risks
Executed test scripts, logged defects and worked to resolve issues noted in testing process.
Implemented performance testing to assess system scalability and identify bottlenecks.
Handled three feature releases and simultaneous enhancements to the ATM integrations software
Facilitated Brainstorming sessions of process workflows with the entire QA team
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Business Analyst
Vuram Technology Solutions
05.2017 - 08.2018
Project 1: SunSuper (Australia)
Organized meetings with the stakeholders and presented the processes required for sprint planning
Elicit requirements from external partners and document them in the form of requirement traceability matrices (RTM)
Facilitated SCRUM meetings for the team with stakeholders on a daily basis
Facilitated product backlog grooming sessions in order to prioritize user stories using agile estimation planning poker technique
Conducted System Performance Testing on Appian records and reports to analyze data for improvisation
Worked with off-site teams to complete timely Regression tests, facilitating smooth product releases
Project 2: Triad Retail Media (USA)
Facilitated Sprint planning and weighed sprint items using the Planning poker method
Executed end-to-end Functional testing of the application and utilized JIRA to report bugs
Created presentations for various clients for sprint demos to give a detail of product backlog items
Performed user acceptance testing before go live phase, reported and documented issues found
Created use cases, mapped them to requirements and maintained them throughout the project life cycle.
Created, edited, and updated project manuals and technical documentation used by the entire QA team.
Designed and implemented user setup, end user training materials and testing procedures.
QA/Associate Business Analyst
Financial Express Holdings
09.2015 - 04.2017
Collaborated with stakeholders to define project objectives and criteria.
Conducted interviews with key business users to collect information on business processes and user requirements.
Utilized Kanban boards to visualize workflow, manage backlog, and optimize team efficiency
Managed test environments effectively, ensuring accurate replication of production conditions for more realistic testing scenarios.
Designed process flow maps based on business requirements and criteria
Prepared BRDs in line with project requirements and translated them to functional design
Used hybrid project management methodology to facilitate quick product releases based on requirements of stakeholders and external customers
Performed end to end testing in UAT environment along with stakeholders
Collaborated with cross-functional teams using Scrum methodology to deliver user stories and product increments in 2-week sprints
Facilitated Sprint Retrospective meetings and documented feedback for the team
Conducted thorough functional testing for optimal application performance and user experience.
Education
Post-Graduate Diploma - Operations Management
Fanshawe College of Applied Arts And Technology
London, ON
04.2019
Bachelor's in Technology - Biotechnology
St.Joseph's College of Engineering
Chennai, India
04.2014
Skills
Technical: Agile (Scrum/Kanban), JIRA, SQL, MS Project , Confluence, HP ALM, Test Rail, API Testing and Integration
SoftSkills: Requirement Gathering, Stakeholder Management, Communication, Collaboration, Market Research
Documentation: BRD, Requirement Traceability Matrix, Use cases, User stories, Process mapping, EPIC/Feature Management