Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esthelle Kasusula

Toronto,ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
Certification

Work History

Budtender

Weedjar
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products
  • Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences
  • Restocked supplies and arranged displays

Budtender

HIGHLIFE
  • Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance
  • Increased Loyalty Program engagements
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses
  • Checked guests' photo identification for validity and age requirements
  • Provide customers with detailed explanations of different marijuana strains while following laws and regulations for selling retail cannabis.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items

Sales representative

Koodo Mobile
  • Managed inventory efficiently, ensuring adequate stock levels to meet customer demand without excess waste
  • Responsible for reaching weekly targets
  • Established strong relationships with clients, fostering long-term loyalty and repeat business
  • Responsible for tracking and ensuring accuracy for all shipments sent and received
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
  • Monitored wireless sales space to establish familiarity with various carriers

Hostess/ Expo

Montana’s Cookhouse
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality
  • Supported restaurant marketing efforts by promoting upcoming events or specials to guests as appropriate
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests
  • Streamlined check-in process for large groups or events by implementing a pre-registration system
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options

Education

High School Diploma -

Harry Ainlay High School
Edmonton, AB

Skills

Excellent oral/written communication in both English and French Both independent and collaborative At ease in a high stress, fast-paced environment with emerging and multiple responsibilities A passionate advocate for the use of marijuana and other holistic approaches to health care Outgoing and motivated Budtender with customer service expertise Dedicated and self-motivating professional with 3 years of experience in the cannabis industry

undefined

Certification

CanSell

Timeline

CanSell

06-2027

Budtender

Weedjar

Budtender

HIGHLIFE

Sales representative

Koodo Mobile

Hostess/ Expo

Montana’s Cookhouse

High School Diploma -

Harry Ainlay High School

Similar Profiles

CREATE PROFILE
Esthelle Kasusula