ESTER STRAUSSOVA
Montreal,Canada
Summary
Bilingual digital marketing professional with expertise in social media, digital advertising, and content development. Demonstrated success in project management and client account coordination, driving impactful results through effective collaboration. Proven ability to lead initiatives that enhance brand visibility and engagement. Eager to embrace new challenges within a dynamic team environment.
Overview
10
10
years of professional experience
Work History
Marketing Manager
Ubico
Montreal, Quebec
02.2025 - Current
- Supervised and executed the creation of marketing materials and collateral.
- Created content for promotional materials, including brochures, flyers, and websites.
- Planned advertising campaigns for online, print and other mediums.
- Tracked and measured marketing outcomes including marketing activities, response, leads, sales, retention, and ROI.
- Represented the company at local and trade association meetings to promote products.
- Planned events such as webinars or seminars to engage customers.
Customer Success Manager
Ubico
Montreal, Quebec
03.2024 - Current
- Provided customer onboarding and training to ensure successful product adoption.
- Managed and maintained a portfolio of key accounts, fostering long-term relationships.
- Worked closely with the marketing team to create content that educates customers about our services.
- Collaborated with sales and marketing teams to identify upsell and cross-sell opportunities.
- Utilized various software and tools to streamline processes and optimize performance.
Success Manager
Empower Social
Montreal, QC
07.2020 - Current
- Company Overview: Digital Marketing Agency and SaaS.
- Oversaw workforce schedules, and allocated resources to achieve digital marketing project goals.
- Brought projects in on time, per budget, and quality standards.
- Created presentation materials and reports for sales, customer relations, and management purposes.
- Fostered relationships with clients to enhance loyalty and retention.
- Trained customers on product features and best practices, enhancing their overall experience.
Senior Account Manager
OVRGRND Agency
Montreal, QC
07.2019 - 01.2020
- Company Overview: Social Media Agency.
- Served as the main point of contact for clients.
- Managed day-to-day execution of social media messaging, with influencer marketing strategies, and creative campaigns.
- Curated useful, creative, and timely content for social media platforms, including Instagram, Facebook, LinkedIn, and Twitter.
- Produced status and performance reports for customers and senior management.
Social Media / Influencer Manager
OVRGRND Agency / 66 Agency
Montreal, QC
01.2019 - 06.2019
- Company Overview: Social Media and Influencer Agency.
- Crafted strategies to generate tailor-made content aligned with the brand image.
- Created social media content, from planning and organizing photoshoots to copywriting highly engaging posts.
- Collaborated with social media influencers to drive brand optimization.
- Managed relationships with brands to secure partnerships for future collaborations.
Community Manager
OVRGRND Agency
Montreal, QC
09.2018 - 01.2019
- Managed communities across all social media platforms.
- Scheduled and published social media content on the client's social media platforms.
- Interacted with the customer base through direct messaging and social media comments in an on-brand voice to engage the community and raise brand awareness.
- Provided monthly reports on community metrics and progress towards goals.
Assistant Manager
Mat & Max
Montreal, QC
07.2015 - 08.2018
- Company Overview: Boutique Hair Salon.
- Planned and prepared workflow schedules, delegating tasks for a 12-member team.
- Coached and mentored employees by delivering training, guidance, and performance monitoring in customer service.
- Collaborated with the store manager to develop strategies for achieving sales and profit goals.
Education
Bachelor of Arts - Political Science
Concordia University
Montreal11.2017
DEC - Social Sciences
Dawson College
Montreal01.2016
High School Diploma -
École Secondaire Dorval Jean-XXIII
Montreal05.2011
Skills
- Account management
- Marketing campaign management
- Digital marketing
- Social media marketing
- Advertising management
- Influencer marketing
- Content creation
- Customer relationship management (CRM)
- Project management
- Strong communication skills
- Brand development and awareness
Timeline
Marketing Manager
Ubico
02.2025 - Current
Customer Success Manager
Ubico
03.2024 - Current
Success Manager
Empower Social
07.2020 - Current
Senior Account Manager
OVRGRND Agency
07.2019 - 01.2020
Social Media / Influencer Manager
OVRGRND Agency / 66 Agency
01.2019 - 06.2019
Community Manager
OVRGRND Agency
09.2018 - 01.2019
Assistant Manager
Mat & Max
07.2015 - 08.2018
Bachelor of Arts - Political Science
Concordia University
DEC - Social Sciences
Dawson College
High School Diploma -
École Secondaire Dorval Jean-XXIII
Similar Profiles
Pragun GroverPragun Grover
Business Development Representative at UbicoBusiness Development Representative at Ubico
Patricia OCHOAPatricia OCHOA
Research Analyst at Public Services and Procurement CanadaResearch Analyst at Public Services and Procurement Canada
Manvitha KManvitha K
TECHNICAL SUPPORT SPECIALIST at Telus InternationalTECHNICAL SUPPORT SPECIALIST at Telus International