Gracia Bokongole
Calgary,AB
Overview
9
9
years of professional experience
Work History
Laundry Attendant
Buckley's Cleaners Ltd
01.2022 - 12.2025
- Sorting, washing, drying, pressing, and folding clothing and other textile items.
- Removing stains from items using the appropriate procedures.
- Performing minor sewing duties.
- Tracking which items belong to whom.
- Keeping an updated inventory of laundry detergents and sewing kits.
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Anticipating and responding to customers' queries, concerns, and complaints.
- Keeping sufficient tokens or change for the washing and drying machines, if required.
Cashier/Grill Cook
A & W
06.2019 - 11.2020
- Cook and prepare a variety of grilled dishes such as burgers, steaks, chicken, and fish.
- Maintain a clean and organized grill area, including proper storage and labeling of food items.
- Ensure that all food items are cooked to the appropriate temperature and served in a timely manner.
- Monitor food inventory and place orders as needed to maintain adequate stock levels.
- Collaborate with other kitchen staff to ensure that all food items are prepared and served according to established standards.
- Follow all food safety and sanitation guidelines, including proper handling and storage of raw meat and other ingredients.
- Assist with cleaning and maintenance tasks in the kitchen as needed.
- Provide excellent customer service by answering questions and addressing concerns about menu items.
- Stay up to date on industry trends and new grilling techniques to continuously improve performance.
Housekeeping
Mountain View Hotel
Smithers, BC
05.2017 - 11.2018
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
- Ensure all rooms are cared for and inspected according to standards.
- Protect equipment and make sure there are no inadequacies.
- Notify superiors on any damages, deficits and disturbances.
- Deal with reasonable complaints/requests with professionalism and patience.
- Check stocking levels of all consumables and replace when appropriate.
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
Education
High School Graduate -
Lake Kathlyn Elementary school
01.2016
High School Graduate -
St. Thomas more Catholic Secondary School
01.2021
Timeline
Laundry Attendant
Buckley's Cleaners Ltd
01.2022 - 12.2025
Cashier/Grill Cook
A & W
06.2019 - 11.2020
Housekeeping
Mountain View Hotel
05.2017 - 11.2018
High School Graduate -
Lake Kathlyn Elementary school
High School Graduate -
St. Thomas more Catholic Secondary School