Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Human Resources Assistant
Rafael Rodriguez
Bonao, Dominican Republic
05.2012 - 01.2024
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Spa Owner/Manager
Calma Esthetic Centre
Bonao, Republica Dominicana
11.2021 - 12.2023
Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
Implemented safety protocols and maintained a clean spa facility to ensure client well-being and comfort.
Maintained accurate financial records, tracking expenses, revenue, payroll, and inventory management.
Increased revenue by implementing effective marketing strategies and promotional campaigns.
Resolved client concerns promptly and professionally, ensuring their satisfaction with the spa experience and preserving a strong reputation within the industry.