Estelle Kelly
Cumberland,BC
Summary
Highly skilled compliance manager and financial services investigator with over 33 years of experience in delivering exceptional support services to a diverse array of internal and external stakeholders. Successfully manages multiple case files concurrently, utilizing various research tools to gather intelligence for effective operational risk analysis. Contributes to the development of operational policy and implements value-added systems and services. Strong leader with proven managerial, training, mentorship, and facilitation skills.
Overview
33
33
years of professional experience
Work History
Senior Manager, Corporate Compliance
HSBC BANK CANADA
01.1999 - Current
- Responsible for providing a range of essential compliance support services to multiple business units throughout HSBC by conducting thorough investigations into potential fraudulent activity, prospective clients, and irregular transaction patterns
- Spearhead the management of multiple cases files concurrently which involves: review of account activity, data gathering and analysis, and the production of a final report with operational recommendations
- Key participant in the development and implementation of the Bank’s regulatory requirements for reporting under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)
- Actively involved in the implementation and testing of systems developed for automated reporting under the Act, and contributed to the development and implementation of the Bank’s AML/TF policies and procedures
- Acted as departmental liaison to provide continuous support and training to the branches regarding the Bank’s reporting requirements
- Actively contribute to supporting the Financial Intelligence Unit department strategies to improve efficiency and productivity
- Deliver ongoing training and mentorship to junior investigators, work closely with multiple internal stakeholders, and ensure regulatory change is proactively implemented on matters impacting investigations and related functions
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Manager of Accounting
HSBC BANK CANADA
01.1992 - 01.2000
- Managed the operational activity of the back-office accounting department which included directing the day-to-day activities of 7 employees and delivering exceptional administration support to a variety of internal and external stakeholders
- Responsible for handling a diverse array of administration requests which included processing all paperwork associated with RRSP’s and financial products, and liaising with clients in response to investment queries
- Delivered ongoing training and mentorship to new employees to ensure compliance with all regulatory requirements and internal productivity targets
Education
Various Internal Training Courses -
HSBC Bank Canada
Vancouver, BC01.2012
Skills
- Decision-Making
- Multitasking
- Organizational Skills
- Reliable, dependable
- Mature worker
- Punctual
- Fast learner
- Able to work independently without supervision
Volunteer Experience
Volunteer – Supporter of numerous community events.
Languages
French
Limited Working
Interests
- Knitting and Crocheting
- Reading
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Crafting and DIY Projects
- Animal Care
- Drawing and Painting
- I enjoy cooking for friends and family gatherings
- DIY and Home Improvement
Timeline
Senior Manager, Corporate Compliance
HSBC BANK CANADA
01.1999 - Current
Manager of Accounting
HSBC BANK CANADA
01.1992 - 01.2000
Various Internal Training Courses -
HSBC Bank Canada
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