Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Estella Rodriguez

Perris

Summary

Versatile and reliable, with a track record of fostering positive environments and promoting professional development. Excelled in recruitment support and HR policies, enhancing employee satisfaction and efficiency. Demonstrated exceptional organizational skills and a commitment to maintaining confidentiality and fostering strong client relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative HR Assistant

DMSI
08.2024 - Current


  • Contributed to a positive work environment by assisting in the planning and execution of employee appreciation events.
  • Coordinated company-wide training sessions, facilitating professional development opportunities for staff members.
  • Perform Orientations
  • Issue correctives for policy and behavior and attendance.
  • Assist associates with any questions or concerns in regards to company policies or attendance.
  • Injury reports making sure associates felt comfortable reporting incidents and understanding how important it was to report everything.

Dietary Aid Assistant

Jurupa Hills Post Acute
11.2022 - 08.2024
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific patient diets.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Maintain monthly order reports up to date for directors

Licensed Insurance Agent

American Income Life Insurance Company
04.2022 - 11.2022
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.

Registered Behavior Technician

Ambitions Behavioral Health
05.2022 - 10.2022
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.

Barista/Cashier

Starbucks
09.2020 - 04.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Education

High School Diploma -

Orange Vista High School
Perris, CA
05-2020

Skills

  • Interview scheduling
  • Recruitment support
  • Teaching
  • HR policies
  • Maintaining files
  • Recruitment
  • Data Entry
  • Excel
  • Word
  • Responsible/Reliable
  • Organized

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • Registered Behavioral Technician
  • Life and Health Insurance License - [State] Department of Insurance.

Languages

Spanish
Full Professional
English
Full Professional
American Sign Language

Timeline

Administrative HR Assistant

DMSI
08.2024 - Current

Dietary Aid Assistant

Jurupa Hills Post Acute
11.2022 - 08.2024

Registered Behavior Technician

Ambitions Behavioral Health
05.2022 - 10.2022

Licensed Insurance Agent

American Income Life Insurance Company
04.2022 - 11.2022

Barista/Cashier

Starbucks
09.2020 - 04.2022

High School Diploma -

Orange Vista High School

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Estella Rodriguez