Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karina Hernandez

Shafter

Summary

Experienced and goal driven professional with a background as a correctional officer, maintaining security, managing inmates and ensuring safety within correctional facility. Bilingual communicator proficient in de-escalation techniques and effectively handling high-risk situations. Skilled in conflict resolution, and enforcing rules and regulations. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.

Overview

11
11
years of professional experience

Work History

Correctional Officer

Geo Group Inc
08.2017 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Maintained accurate records of inmate incidents or infractions using written logs as required.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Booked new inmates into facility and processed inmates for release.
  • Enforced rules and regulations to maintain order among inmates.

Hot Foods Manager

Superior Grocers
07.2014 - 08.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees, and customer.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Oversaw inventory management, optimizing stocked inventory and reducing waste.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Associate of Science - Criminal Justice

Bakersfield College
Bakersfield, CA

Vocational - Correctional Officer Core Course

WESTEC
Shafter
12-2016

High School Diploma -

Vista P
Bakersfield, CA
12-2013

Skills

  • Bilingual
  • Cultural sensitivity
  • Organizational skills
  • De-escalation techniques
  • Excellent problem solver
  • Communication skills
  • Report writing
  • First aid and CPR Certified
  • Emergency response training
  • Safety and security enforcement
  • Weaponless defense training
  • Detainee transport training
  • CCTV monitoring
  • Intake procedures
  • Firearms Training
  • Armory and key control

Timeline

Correctional Officer

Geo Group Inc
08.2017 - Current

Hot Foods Manager

Superior Grocers
07.2014 - 08.2017

Associate of Science - Criminal Justice

Bakersfield College

Vocational - Correctional Officer Core Course

WESTEC

High School Diploma -

Vista P
Karina Hernandez