Estela Solorzano
Dental Professional
Anaheim
Summary
Experienced dental professional with a strong background in patient communication and insurance processing at Dr. Moncada DDS. Demonstrated expertise in managing patient records accurately and providing outstanding customer service. Skilled in utilizing dental software and dedicated to maintaining a sterile environment to enhance clinic operations and patient satisfaction.
Overview
19
19
years of professional experience
Work History
Dental Front Office
Dr. Moncada DDS
Santa Ana
10.2008 - Current
- Provided exceptional customer service by addressing patient inquiries efficiently.
- Managed patient scheduling and appointment confirmations to optimize clinic flow.
- Maintained accurate electronic patient records to ensure data integrity.
- Processed insurance claims while verifying patient coverage with precision.
- Assisted patients with billing inquiries and arranged payment plans promptly.
Order Processor
Glidewell Laboratories
Newport Beach
04.2007 - 07.2022
- Provided excellent service to dental clients through efficient logistic processing.
- Accurately processed dental orders received through various channels of communication.
- Coordinated the logistic process of dental orders and served as primary contact.
- Participated in projects and testing in order to provide results for system enhancements.
Dental Assistant – Front office
Children’s Dental
Santa Ana
09.2006 - 04.2007
- Greeted patients upon arrival and escorted to examination rooms.
- Sterilized instruments while maintaining a clean, organized clinical environment.
- Laid out dental instruments and equipment in preparation for procedures.
- Performed administrative tasks including scheduling appointments and updating patient records.
Education
Dental Assistant Certificate -
North Orange County Regional Occupational Program
California06.2025
Graphic Design Certificate -
01.2015
Architecture
Catholic University of Nicaragua
Nicaragua01.2002
Skills
- Chairside assistance
- Infection control and sterilization
- Dental radiography
- Dental terminology and procedures
- Dental software proficiency
- Patient records management
- Laboratory skills
- Communication skills
- Attention to detail
- Team collaboration
- Microsoft Office Suite proficiency
- Customer service excellence
- Patient communication strategies
- Appointment management
- Medical billing expertise
- Verbal communication skills
- Research capabilities
- Clerical support functions
- First Aid and CPR certification
- Fluent in English and Spanish
Languages
English
Professional
Spanish
Professional
References
Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dental Front Office
Dr. Moncada DDS
10.2008 - Current
Order Processor
Glidewell Laboratories
04.2007 - 07.2022
Dental Assistant – Front office
Children’s Dental
09.2006 - 04.2007
Dental Assistant Certificate -
North Orange County Regional Occupational Program
Graphic Design Certificate -
Architecture
Catholic University of Nicaragua