Estefany Gonzalez
Petaluma
Summary
Energetic professional with a strong background in hospitality, customer service, bartending and hosting. known for being organized, dependable and detail oriented, while fostering a positive team environment and delivering excellent customer experiences. ready to contribute and make a meaningful impact.
Overview
15
15
years of professional experience
Work History
Server/Bartender
Piazza D Angelo
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Crafted high-quality beverages, meeting customer expectations and driving positive reviews.
Bartender/Cocktail Server
The Cantina
09.2016 - Current
- Served high customer volumes during special events and regular shifts.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
The Melting Pot
09.2014 - 10.2016
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Mary's Crepes
04.2012 - 09.2014
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Guaymas
05.2010 - 04.2012
- Developed server experienced, be more attentive to detail and to remain calm under pressure.
- Learned to further improve my multitasking abilities with effectiveness and efficiency.
- Provided a welcoming and fun environment for the customers.
Education
High School Diploma -
Casa Grande High School
Petaluma, CA06-2008
Skills
- Strong work ethic
- Exceptional customer service
- Safe food handling
- High volume dining
- Cleanliness standards
Timeline
Server/Bartender
Piazza D Angelo
06.2023 - Current
Bartender/Cocktail Server
The Cantina
09.2016 - Current
Server
The Melting Pot
09.2014 - 10.2016
Server
Mary's Crepes
04.2012 - 09.2014
Server
Guaymas
05.2010 - 04.2012
High School Diploma -
Casa Grande High School
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