Estefania Angeles
San Jose
Overview
10
10
years of professional experience
6
6
Certifications
Work History
Protective Services Officer
Santa Clara County Sheriff's Office
San Jose
01.2025 - Current
- Conduct patrol checks for Santa Clara County Valley Medical Center facilities.
- Assist deputies in emergency events and calls for service.
- Conduct metal detector searches and property searches of 5150 patients.
- Use reasonable force to protect myself, staff, and the general public, as allowed by following department policy and procedures.
- Apply behavioral restraints on patients, following departmental policies and procedures.
- Report and deter criminal activity and participate in a private person's arrest in accordance with California law and departmental policy.
- Log security events and write reports.
- Enforced parking regulations and issued citations or warnings.
- Assisted medical staff in transporting or escorting psychiatric patients.
- Supported operations by dispatching as required.
Security Officer
GardaWorld Security
San Jose
12.2023 - Current
- Prepared detailed reports documenting daily activities, unusual occurrences, loss prevention and maintenance issues.
- Managed crowd control during large events to ensure the safety of all attendees.
- Maintained a visible presence around the property while adhering to post orders.
- Operated communication systems to facilitate coordination among officers stationed throughout the facility.
- Addressed issues promptly and provided clear, concise information while working independently.
- Responded to emergency calls providing first aid as needed; per clients request.
- Conducted regular inspections of locks, doors, windows, and other entry points to identify potential vulnerabilities.
- Participated in training sessions on topics such as active shooter response and workplace violence prevention.
- Provided guidance and support to new hires on safety protocols in the workplace.
- Identified safety hazards and implemented corrective action as needed.
- Conducted routine security patrols of facility grounds, parking lots, and perimeter areas.
Security Officer
Securitas
San Jose
06.2022 - 12.2023
- Enforced access control measures in compliance with established procedures.
- Verified visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security-related activities.
- Provided escorts for visitors as required throughout the facility.
- Engaged in training sessions to remain current on the latest security trends and best practices.
- Welcomed and screened staff, guests, vendors, and contractors upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises, promptly contacting appropriate authorities if needed.
- Adhered to post orders while maintaining a visible presence around the property.
- Documented security-related incidents and submitted comprehensive reports to superiors.
- Responded to medical emergencies prior to the arrival of paramedics and law enforcement.
Warehouse Associate
AbbVie
Sunnyvale
05.2021 - 07.2021
- Checked incoming shipments against purchase orders for accuracy and processed them accordingly.
- Maintained precise inventory records using manual and computerized systems.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by arranging products on shelves, racks, and bins based on size, weight, type, and other criteria.
- Packed goods for shipment following customer instructions and assembled accurate customer orders from stock.
- Prepared parcels for shipping efficiently, using appropriate packing materials to protect goods during transit.
- Verified the accuracy of all outgoing shipments before dispatch.
- Assisted with monthly physical inventories as needed and handled hazardous materials in compliance with regulations.
- Cultivated positive relationships with internal staff members while providing superior customer service.
- Received deliveries, scanned packages, and updated orders in the internal database.
Dental Assistant
Mai Huong Nguyen DDS
San Jose
01.2016 - 02.2021
- Assisted the dentist in delivering dental treatments to patients, which included recording patient medical histories and vital signs.
- Provided chair-side assistance during dental procedures by efficiently passing instruments to the dentist.
- Educated patients on proper oral hygiene techniques and habits to promote dental health.
- Maintained a clean, organized, and professional environment within the office for the comfort of patients and staff.
- Managed administrative tasks, such as appointment scheduling, telephone inquiries, and updating patient records to ensure smooth operations.
- Followed established guidelines and protocols to sterilize instruments for optimal hygiene standards.
- Maintained accurate records of dental treatments provided during each patient's visit for reference and follow-up purposes.
- Welcomed patients upon arrival at the office and escorted them to the examination rooms with care.
- Provided support services by stocking rooms with necessary supplies, cleaning trays, and changing linens between patients to uphold cleanliness and efficiently.
- Reviewed patient charts before appointments to ensure all relevant information was ready for the dentist's assessment.
- Addressed billing inquiries from insurance companies regarding submitted claims from the office to facilitate timely payment processing.
Education
Bachelor of Science - Criminology
San Jose State University
San Jose, CAAssociate of Science - Criminal Justice
West Valley College
Saratoga, CA05.2020
High School Diploma -
Broadway Highschool
San Jose, CA11.2015
Certification
CA POST CERTIFIED TRAINING
Timeline
Protective Services Officer
Santa Clara County Sheriff's Office
01.2025 - Current
Security Officer
GardaWorld Security
12.2023 - Current
Security Officer
Securitas
06.2022 - 12.2023
Warehouse Associate
AbbVie
05.2021 - 07.2021
Dental Assistant
Mai Huong Nguyen DDS
01.2016 - 02.2021
Bachelor of Science - Criminology
San Jose State University
Associate of Science - Criminal Justice
West Valley College
High School Diploma -
Broadway Highschool