Esteban Villegas
Oroville
Summary
Dependable Bartender knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
Rolling Hills Casino
11.2023 - 10.2024
- Served high customer volumes during special events, concert nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Colusa Casino And Resort
11.2020 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender Supervisor
Gold Country Casino
08.2017 - 09.2020
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Consulted with managers to organize special events and promotions such as trivia nights, karaoke nights to bring in new customers.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Worked weddings, banquets, quinceañeras, concerts, fight nights, and other social events.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Warehouse Clerk
Gold Country Casino
11.2013 - 09.2017
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Forklift operator certified.
Banquet Server
Gold Country Casino
11.2009 - 09.2013
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Checked identification to enforce age regulations for alcoholic beverages.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored dietary restrictions and served guests with special needs.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
- Would work as a bartender as well.
Education
No Degree -
Butte Community College
High School Diploma -
Gridley High School
Gridley, CA06.2008
Skills
- Changing beer kegs
- Knowledge of craft and microbrews
- Beverage preparation
- Ordering bar supplies
- Preparing garnishes
- Liquor, beer and wine knowledge
- Responsible alcohol service
- Bilingual in Spanish
- Food running
- Clear and effective communication
- New hire training
- Highly reliable
- Handling difficult customers
- Basic Math Skills
Certification
- ServSafe
- Forklift Operator certification
- Title 31
Timeline
Bartender
Rolling Hills Casino
11.2023 - 10.2024
Bartender
Colusa Casino And Resort
11.2020 - 08.2023
Bartender Supervisor
Gold Country Casino
08.2017 - 09.2020
Warehouse Clerk
Gold Country Casino
11.2013 - 09.2017
Banquet Server
Gold Country Casino
11.2009 - 09.2013
- ServSafe
- Forklift Operator certification
- Title 31
No Degree -
Butte Community College
High School Diploma -
Gridley High School
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