ESTEBAN RIVERO
Toronto,ON
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail associate
Winners
11.2023 - 01.2024
- Provided top-tier customer service as a frontline cashier in a fast-paced environment
- Managed cashier duties and efficiently organized warehouse inventory.
Facility Attendant
Toronto Blue Jays
02.2023 - 10.2023
- Made sure to keep clean the different sections and spaces from the Roger’s Center and provide excellent customer service to any fan that had any doubt regarding the stadium services.
Call Center Customer Service Representative
HRMD (Texas Pain Physicians)
01.2022 - 11.2022
- Handled inbound calls from customers to aid in Scheduling patient appointments, forwarding all medical inquiries to the correct Doctor and Pharmacy Clinic
- Solidified de-escalation skills while handling customer complaints and find solutions while being mindful of company policy.
Education
Video Design And Production -
George Brown College
Toronto, ON04.2024
High School Diploma -
High School Diploma - Gimnasio Internacional De Medellín Colombia
Medellin, Colombia12.2019
Skills
- Strong communication and interpersonal skills
- Computer proficiency skills
- Attention to details
- Cash Register Operation
- Proactivity
- Multitasking capabilities
- Inventory management
- Point of sale systems
- Problem-solving abilities
- Sales proficiency
- Cash Handling
- POS System Operations
References
- Ana Maria Villegas (HRMD), +1 689-215-3101
- Regan Ramos (Toronto Blue Jays), 416 300 1710
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail associate
Winners
11.2023 - 01.2024
Facility Attendant
Toronto Blue Jays
02.2023 - 10.2023
Call Center Customer Service Representative
HRMD (Texas Pain Physicians)
01.2022 - 11.2022
Video Design And Production -
George Brown College
High School Diploma -
High School Diploma - Gimnasio Internacional De Medellín Colombia
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