Esteban Poblano
Student
Toronto,Canada
Summary
Achieved consistent sales targets at Zumiez by leveraging strong customer service and sales development skills. Contributed to Swave Studios and .C (Coffee Boutique) with impactful product design and effective customer engagement, enhancing brand recognition and efficiency. Demonstrated expertise in customer needs assessment and design, driving sales and project success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zumiez
04.2023 - Current
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Product Design Intern
Swave Studios
06.2023 - 06.2024
- Actively participated in user interviews, gaining valuable insights that informed design improvements.
- Contributed to the creation of a consistent visual language across products, ensuring brand cohesion and recognition.
- Implemented best practices for accessibility throughout designs, creating inclusive experiences for users with diverse needs.
- Assisted with marketing collateral creation as needed, contributing visually appealing materials that supported product launches and promotions successfully.
- Collaborated with cross-functional teams to streamline the design process, resulting in increased efficiency and project completion rates.
Design Assistant
.C (Coffee Boutique)
10.2021 - 12.2021
- Improved brand consistency across multiple platforms by implementing clear guidelines and standards for visual elements.
- Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
- Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
- Managed multiple concurrent projects while maintaining attention to detail and meeting tight deadlines under pressure.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelors of Design - Industrial Design
OCAD University
Toronto, ON 05.2001 -
Skills
Product Sales
Customer Service
Sales Development
Customer Needs Assessment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
German
Full Professional
Timeline
Product Design Intern
Swave Studios
06.2023 - 06.2024
Sales Associate
Zumiez
04.2023 - Current
Design Assistant
.C (Coffee Boutique)
10.2021 - 12.2021
Bachelors of Design - Industrial Design
OCAD University
05.2001 -
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