Esteban Gallegos
Laguna Beach
Summary
Skilled professional with over 6 years of customer service experience. Eager individual who is seeking a job in a fast paced environment with the opportunity to grow in a company. Ability to respond with poise and professionalism to unplanned events. Team-oriented and can communicate and interact effectively with customers and staff at all levels.
Overview
10
10
years of professional experience
Work History
Server Assistant
Driftwood Kitchen
09.2022 - Current
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Host/Busser/Runner
Mozambique SteakHouse
05.2021 - 09.2022
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Lighting Tech
B C Space Gallery And Photo Art
11.2018 - 10.2019
- Responsible for organizing and setting up equipment for events.
- Interacting with guests and staff members.
- Communicating efficiently with management.
- Controlling the lights during performances.
Cashier/Kitchen Staff Member
Deb's Deli
12.2014 - 09.2018
- Ensured excellent customer service.
- Cash handling.
- Assisted customer and took orders.
- Completed all daily tasks of restocking.
Maintained a clean and presentable workspace.
Education
Electronics Engineering -
Saddleback College
Mission Viejo, CA05.2025
High School Diploma -
Laguna Beach High School
Laguna Beach, CA06.2022
Skills
- Customer Service
- Communication Skills
- Team work
- Cash Handling
- Problem solving
- Hard Working
Timeline
Server Assistant
Driftwood Kitchen
09.2022 - Current
Host/Busser/Runner
Mozambique SteakHouse
05.2021 - 09.2022
Lighting Tech
B C Space Gallery And Photo Art
11.2018 - 10.2019
Cashier/Kitchen Staff Member
Deb's Deli
12.2014 - 09.2018
Electronics Engineering -
Saddleback College
High School Diploma -
Laguna Beach High School
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