Esteban Gallegos
Laguna Beach
Summary
Skilled professional with over 6 years of customer service experience. Eager individual who is seeking a job in a fast paced environment with the opportunity to grow in a company. Ability to respond with poise and professionalism to unplanned events. Team-oriented and can communicate and interact effectively with customers and staff at all levels.
Overview
10
10
years of professional experience
Work History
Server Assistant
Driftwood Kitchen
Laguna Beach, CA
09.2022 - Current
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Host/Busser/Runner
Mozambique SteakHouse
Laguna Beach, CA
05.2021 - 09.2022
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Lighting Tech
B C Space Gallery And Photo Art
11.2018 - 10.2019
- Responsible for organizing and setting up equipment for events.
- Interacting with guests and staff members.
- Communicating efficiently with management.
- Controlling the lights during performances.
Cashier/Kitchen Staff Member
Deb's Deli
12.2014 - 09.2018
- Ensured excellent customer service.
- Cash handling.
- Assisted customer and took orders.
- Completed all daily tasks of restocking.
Maintained a clean and presentable workspace.
Education
Electronics Engineering -
Saddleback College
Mission Viejo, CA05.2025
High School Diploma -
Laguna Beach High School
Laguna Beach, CA06.2022
Skills
- Customer Service
- Communication Skills
- Team work
- Cash Handling
- Problem solving
- Hard Working
Timeline
Server Assistant
Driftwood Kitchen
09.2022 - Current
Host/Busser/Runner
Mozambique SteakHouse
05.2021 - 09.2022
Lighting Tech
B C Space Gallery And Photo Art
11.2018 - 10.2019
Cashier/Kitchen Staff Member
Deb's Deli
12.2014 - 09.2018
Electronics Engineering -
Saddleback College
High School Diploma -
Laguna Beach High School