Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Languages
Skills
Languages
Timeline
Generic

Esteban Alzate Ortogero

Lawndale

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

7
7
years of professional experience

Work History

Flight Attendant

United Airlines
San Francisco
07.2024 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained a professional demeanor when dealing with difficult or irate customers.

Flight Attendant

Southwest Airlines
Dallas
11.2021 - 06.2024
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Kept cabin neat, clean and professional in appearance.
  • Served beverages and food items and provided key information about offerings to passengers during flights.

Flight Attendant

Skywest Airlines
Salt Lake City
04.2021 - 10.2021
  • Work independently and as part of a team without supervision
  • Demonstrate excellent dependability, which is critical to running a successful airline
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.

Costumer Service Agent

AirCanada
Los Angeles
11.2018 - 03.2020
  • Check in Passengers, issue boarding pass, seat selection and verify immigration documentation
  • Check in baggage - ensure Company regulations regarding size/weight are complied with collect excess charges
  • Make reservations
  • Ensure safety procedures are followed
  • Monitor carry-on baggage
  • Assist passengers as required

Education

Associate of Science - Business Communication

Universidad Autonoma De Occidente
Cali Colombia
02.2013

Skills

  • Positive Attitude
  • Understanding Customer Needs
  • VIP servide expertise
  • Luxury Costumer Exeprience

Affiliations

  • Volunteer at Homeless Shelter House Of Yaweeh

Additional Information

  • Preparation of high school students for national test. Every year in Colombia, high school students at the highest level take a test to determine their level of education. Los Tres Editores works along with the Secretary of Education of the State of Barranquilla to improve student scores and achieve state educational goals. Conducted all the research for marketing and advertising. Managed and executed all events related to the product release. Communicated and worked directly with the Secretary of Education and the Mayor of Barranquilla to maximize the adoption of study materials across as many schools as possible. http://www.sedbarranquilla.gov.co/sed/index.php?option=com_content&view=article& id=3138:distrito-presenta-estrategia-de-acompanamiento-para-pruebas-saber- 11&catid=7:noticias&Itemid=37 Marketing campaign for kids book Managed the book's release and marketing by creating marketing events at book stores across Colombia. Contributed directly to the advertising campaign and packaging of the books sold. https://www.lostreseditores.com/completa-la-rayuela-proyectos-transversales/

Languages

3,5

Skills

  • Active Listening

Languages

Spanish
Native/ Bilingual

Timeline

Flight Attendant

United Airlines
07.2024 - Current

Flight Attendant

Southwest Airlines
11.2021 - 06.2024

Flight Attendant

Skywest Airlines
04.2021 - 10.2021

Costumer Service Agent

AirCanada
11.2018 - 03.2020

Associate of Science - Business Communication

Universidad Autonoma De Occidente
Esteban Alzate Ortogero