Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Flight Attendant
United Airlines
San Francisco
07.2024 - Current
Worked effectively in team environments to make the workplace more productive.
Exceeded customer satisfaction by finding creative solutions to problems.
Maintained a professional demeanor when dealing with difficult or irate customers.
Flight Attendant
Southwest Airlines
Dallas
11.2021 - 06.2024
Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
Provided safety instructions to passengers prior to takeoff and landing.
Kept cabin neat, clean and professional in appearance.
Served beverages and food items and provided key information about offerings to passengers during flights.
Flight Attendant
Skywest Airlines
Salt Lake City
04.2021 - 10.2021
Work independently and as part of a team without supervision
Demonstrate excellent dependability, which is critical to running a successful airline
Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
Costumer Service Agent
AirCanada
Los Angeles
11.2018 - 03.2020
Check in Passengers, issue boarding pass, seat selection and verify immigration documentation
Check in baggage - ensure Company regulations regarding size/weight are complied with collect excess charges
Make reservations
Ensure safety procedures are followed
Monitor carry-on baggage
Assist passengers as required
Education
Associate of Science - Business Communication
Universidad Autonoma De Occidente
Cali Colombia
02.2013
Skills
Positive Attitude
Understanding Customer Needs
VIP servide expertise
Luxury Costumer Exeprience
Affiliations
Volunteer at Homeless Shelter House Of Yaweeh
Additional Information
Preparation of high school students for national test.
Every year in Colombia, high school students at the highest level take a test to determine their
level of education. Los Tres Editores works along with the Secretary of Education of the State of
Barranquilla to improve student scores and achieve state educational goals. Conducted all the
research for marketing and advertising. Managed and executed all events related to the
product release. Communicated and worked directly with the Secretary of Education and the
Mayor of Barranquilla to maximize the adoption of study materials across as many schools as
possible.
http://www.sedbarranquilla.gov.co/sed/index.php?option=com_content&view=article&
id=3138:distrito-presenta-estrategia-de-acompanamiento-para-pruebas-saber-
11&catid=7:noticias&Itemid=37
Marketing campaign for kids book
Managed the book's release and marketing by creating marketing events at book stores across
Colombia. Contributed directly to the advertising campaign and packaging of the books sold.
https://www.lostreseditores.com/completa-la-rayuela-proyectos-transversales/