Estavia Atherley-Ayoung
Toronto,ON
Summary
Proven team collaborator and adept cashier at Foodland, I excel in customer service and cash handling, significantly enhancing customer satisfaction by personalizing service. Skilled in loss prevention and inventory restocking, my work ethic and integrity have consistently boosted sales potential, showcasing my ability to exceed employer expectations while maintaining a high level of professionalism.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Foodland
Peterborough, Ontario
07.2021 - 07.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Resolved customer complaints professionally in accordance with company policy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
St.Peters Catholic Secondary School
Peterborough, ON06-2023
Some College (No Degree) - Culinary Management
George Brown College
Toronto, NoneSkills
- Cleaning and sanitizing
- Customer service
- Team collaboration
- Work ethic and integrity
- Product recommendations
- Loss prevention
- Cash handling expertise
- Inventory restocking
- Multitasking and organization
Certification
- Smart serve Ontario
- Standard first aid with CPR C & AED
- Food handler certifications
- WHMIS 2015 (GHS)
- Customer service in the work place
Languages
French
Native/ Bilingual
Affiliations
- Certified television enthusiast
- Arts and crafts
References
References available upon request.
Timeline
Cashier
Foodland
07.2021 - 07.2024
High School Diploma -
St.Peters Catholic Secondary School
Some College (No Degree) - Culinary Management
George Brown College
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