ESROM YETBAREK
North Delta
Summary
A well-organized and flexible professional with expertise in fostering interpersonal relationships and understanding diverse cultures. Capable of thriving in various roles, from sales to administrative functions, with a high level of adaptability.
Overview
3
3
years of professional experience
Work History
Site Shop Steward
New Saint Paul's Hospital
04.2024 - Current
- Excelled in adapting to diverse scenarios and unpredictable environments, tailoring services to client needs
- Managed interdepartmental communication
- Enhanced workplace efficiency by implementing streamlined inventory management processes
Ecommerce Supervisor
JD Sports Canada
02.2023 - 04.2024
- Delivered ethical and high-quality customer interactions
- Managed high-volume call load; multitasking/service expertise
- Performed financial data entry with precision and keen attention to detail.
- Facilitated seamless communication between multiple parties
Customer Service Representative
Southarm Recreation
05.2022 - 06.2023
- Efficiently addressed concerns and provided accurate information to enhance customer satisfaction
- Strong multitasking abilities by handling various responsibilities while maintaining high-quality results
- Collaborated with product team to communicate customer feedback, resulting in product enhancements.
Education
Bachelor of Arts - Business Economics
Simon Fraser University
Burnaby, BC05.2027
Certificate of Technical Studies - Level 1 Apprenticeship
UA Piping Industry College of BC
Delta, BC06.2024
Skills
Google Data analysis certificate
Microsoft Office 365 suite
Collaborative/Teamwork focused
Thoroughly organized
Highly adaptable
Strong communication skills
Confidentiality
Critical thinking
References
References available upon request
Timeline
Site Shop Steward
New Saint Paul's Hospital
04.2024 - Current
Ecommerce Supervisor
JD Sports Canada
02.2023 - 04.2024
Customer Service Representative
Southarm Recreation
05.2022 - 06.2023
Bachelor of Arts - Business Economics
Simon Fraser University
Certificate of Technical Studies - Level 1 Apprenticeship
UA Piping Industry College of BC
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