ESRA YADIGAR
EDMONTON,Canada
Summary
Energetic, performance-driven, and customer service-oriented with 4 years of experience in retail. High communication and interpersonal skills, and the ability to respectfully interface with team members, senior leadership from various departments and divisions, with close attention to customer service!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Technician (Temporary)
First Dental Studio
Edmonton, Canada
06.2023 - 08.2023
- Corrected and restored natural teeth by creating removable appliances.
Molded wax over denture setups to form full contours of artificial gums.. - Rebuilt and replaced linings, wire sections and missing teeth to repair dentures.
- Reviewed orders, instructions and prescriptions written by the dentist to complete work accurately.
Sales Manager
Michael Kors
Edmonton, Canada
08.2019 - 04.2023
- Supported business performance targets to drive improvements in sales and customer satisfaction levels.
- Completed employee performance evaluations.
- Participated in weekly and monthly meetings with other locations across Canada.
- Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal, and stimulate sales.
- Supported the sales team by monitoring daily operations and providing information and procedural guidance to staff.
Education
Medical Office Assistant -
East West College
Edmonton, AB05.2026
ESL - Edmonton, AB
NAIT
Edmonton, AB01.2019
Bachelor Degree - Dental Technician
Hacettepe University
Ankara, Turkiye07-2010
Skills
- Dental procedures
- Customer service
- Team collaboration
- Attention to detail
- Data entry
- Inventory management
Languages
Turkish
Native/ Bilingual
English
Full Professional
Certification
• First AID & CPR AED Level C, Canadian Red Cross, 11/30/2028
• TVIC (The Trauma and Violence Informed Care), Alberta Health Service
• Sales Level Achievement
• Psychological First Aid Certificate, Canadian Red Cross, 12/31/2035
• Infection Control in Health Care, Alison-Online
• TVIC (The Trauma and Violence Informed Care), Alberta Health Service
• Sales Level Achievement
• Psychological First Aid Certificate, Canadian Red Cross, 12/31/2035
• Infection Control in Health Care, Alison-Online
Timeline
Dental Technician (Temporary)
First Dental Studio
06.2023 - 08.2023
Sales Manager
Michael Kors
08.2019 - 04.2023
Medical Office Assistant -
East West College
ESL - Edmonton, AB
NAIT
Bachelor Degree - Dental Technician
Hacettepe University