Esperanza Vega
Santa Ana
Summary
Dedicated stylist and associate with a strong history of delivering exceptional customer service and effective visual merchandising. Expertise in inventory management and building customer relationships enhances shopping experiences and drives sales. Notable for designing engaging displays that increase customer interaction and loyalty. Experienced individual aiming to enhance career prospects in retail and leadership sectors.
Overview
3
3
years of professional experience
Work History
Task Associate
Ulta Beauty
Tustin Marketplace
02.2025 - Current
- Managing new and unreleased products ensuring proper placement in designated locations
- Assisting management and team by executing planos, Front of Store, shipment, inventory processing
- Supported customer service by addressing inquiries and providing solutions.
- Able to process transactions efficiently on register, ensuring accurate billing, loyalty program enrollments and inquiries effectively and handle credit application processes for customers, maintaining compliance.
- Developed beauty product displays that increased customer engagement.
- Conducted inventory checks to maintain shelf stock accuracy.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Acquired daily knowledge about new and legacy products.
Stylist
Ann Taylor
Costa Mesa
03.2023 - Current
- Styled customers for special events and seasonal promotions.
- Engaged with customers to enhance their shopping experience through personalized service.
- Built and maintained relationships with guests throughout their shopping journey, fostering a comfortable environment that encourages repeat visits.
- Assisted guests with inquiries, leveraging knowledge of store inventory and best-selling items to drive sales.
- Executed store set activities to create appealing merchandise displays.
- Executed inventory control processes to maintain optimal stock levels.
- Manage online ordering system to enhance customer convenience.
- Coordinated shipment operations to ensure timely delivery of products.
- Assist with training new associates on store policies and procedures.
- Exercised practicing loyalty and credit program implementation to boost customer retention.
- Performed opening and closing tasks to ensure operational readiness.
Education
Associate of Science - Nursing
Santa Ana College
Santa Ana06-2027
Skills
- Visual merchandising
- Product merchandising
- Display creation
- Inventory management
- Order processing
- Transaction processing
- Customer support
- Effective time management
- Multitasking
- Organizational skills
- Attention to detail
- Team collaboration
- Communication skills
- Transaction processing
Personal Information
Date of Birth: 11/04/05
References
Ara Mclaughlin, Store Manager, Ann Taylor, (760) 277-3043
Tania Saldana, Sales Lead, Ann Taylor , (714) 837- 2125
Languages
- English, Fluent
- Spanish, Fluent
More About Me
Dedicated professional with over 3 years of experience in dynamic environments, consistently delivering exceptional service and support. Proven ability to adapt quickly and efficiently, contributing to team success and customer satisfaction. Strong commitment to continuous learning and personal growth, enhancing workplace productivity and morale.
Timeline
Task Associate
Ulta Beauty
02.2025 - Current
Stylist
Ann Taylor
03.2023 - Current
Associate of Science - Nursing
Santa Ana College