Esperanza Tlaxca
El Monte,CA
Summary
Dedicated professional with a proven track record in customer service and cash handling, honed across roles at The Original Tops, Walmart, and SUBWAY® Restaurants. Excelled in enhancing customer satisfaction through exceptional service and efficient transaction management. Demonstrated strong work ethic and time management skills, significantly improving service speed and accuracy.
Overview
7
7
years of professional experience
Work History
Cashier
The Original Tops
12.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Walmart
12.2020 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sandwich Artist
SUBWAY®Restaurants
02.2018 - 11.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
El Monte High School
El Monte, CA06.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Cashier
The Original Tops
12.2021 - Current
Sales Associate
Walmart
12.2020 - 12.2021
Sandwich Artist
SUBWAY®Restaurants
02.2018 - 11.2020
El Monte High School
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