Esperanza Anyachukwu
Brandon,MB
Summary
Customer-focused and results-driven professional with great communication and interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful Store Associate known for high productivity and efficient task completion. Specialize in inventory management, customer service, and sales floor operations. Excel in communication, teamwork, and adaptability to ensure positive shopping experiences and streamlined store functions. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Student Representative
Brandon University Student Union
Brandon, Manitoba
07.2024 - Current
- Facilitated communication between students and university departments.
- Organized events to promote student engagement and participation.
- Conducted surveys to gather student feedback on campus issues.
- Represented student body in meetings with faculty and administration.
Beauty Salon Manager
All Class Beauty Salon
Vancouver, British Columbia
03.2025 - 08.2025
- Managed daily operations of beauty salon ensuring smooth workflow.
- Developed marketing strategies to promote salon services and attract clients.
- Trained employees on customer service techniques and salon procedures.
- Implemented health and safety standards in compliance with regulations.
- Analyzed customer feedback data to identify areas for improvement.
Store Associate
Trinity Meat and Food Place
Brandon, Manitoba
06.2024 - 12.2024
- Assisted customers with orders and inquiries at the store
- Operated cash register, processed payments, and handled customer transactions.
- Stocked shelves with merchandise and managed inventory levels regularly.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored equipment for proper functioning and reported maintenance needs promptly.
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Customer Service Cashier
McDonald
Winnipeg, Manitoba
02.2024 - 09.2024
- Processed customer transactions accurately and efficiently at a fast-paced environment.
- Maintained cleanliness and organization of cashier area to ensure a welcoming atmosphere.
- Assisted customers with menu selections and addressed inquiries about food items.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
- Collaborated with team members to manage high customer volume during peak hours.
Beauty Advisor
Allure beauty store
Lekki, Lagos
06.2023 - 12.2023
- Advised customers on skincare and makeup products for individual needs.
- Assisted in creating attractive product displays to enhance customer engagement.
- Educated clients about beauty techniques and application methods.
- Maintained cleanliness and organization of the beauty counter environment.
- Managed inventory levels and restocked products as needed.
- Provided exceptional customer service to build lasting relationships with clients.
- Collaborated with team members to ensure smooth daily operations.
Makeup Artist
Gemma-Belle beauty
Lekki, Lagos
01.2023 - 09.2023
- Applied makeup techniques for diverse clients at Gemma-Belle beauty.
- Assisted in product selection based on skin type and desired looks.
- Developed customized looks for special events and photoshoots.
- Participated in ongoing training to stay updated on beauty trends and products.
- Provided makeup services for weddings, proms and other special events.
- Handled appointment booking, canceling, and rescheduling.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Applied makeup to clientele to cover imperfections and create new looks.
- Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
Education
Bachelor of Science - Nursing
Brandon University
Brandon05-2028
High School Diploma -
Lagoon Secondary School
Nigeria09-2022
Skills
- Customer service and communication
- Sales expertise
- Teamwork
- Makeup and skincare knowledge
- Multitasking
- Conflict resolution
- Willingness to learn
- Attention to detail
- Upselling strategies
- Time management
- Trend awareness
- Makeup application techniques
- Effective communication
- Sales strategies
- Listening skills
- Complex Problem-solving
- Service oriented
- Verbal/written communication
- Client retention strategies
- Hospitality and accommodation
- Flexible schedule
- Multi-tasking strength
- Meeting deadlines
- Brand promotion
- POS system operation
- Exceeds sales goals
- Task prioritization
- Outgoing personality
Accomplishments
- Award of excellence: Brandon University Student Union.
- Employee of the month: Allure Beauty Store
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Beauty Salon Manager
All Class Beauty Salon
03.2025 - 08.2025
Student Representative
Brandon University Student Union
07.2024 - Current
Store Associate
Trinity Meat and Food Place
06.2024 - 12.2024
Customer Service Cashier
McDonald
02.2024 - 09.2024
Beauty Advisor
Allure beauty store
06.2023 - 12.2023
Makeup Artist
Gemma-Belle beauty
01.2023 - 09.2023
Bachelor of Science - Nursing
Brandon University
High School Diploma -
Lagoon Secondary School
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