Esperanza Angeles
Long Beach,CA
Summary
Focused Senior Teller with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Bank Teller-MoneyGram
Digital Currency Service Inc
11.2019 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained physical and computer-based filing systems.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
Assistant Teacher
Grand Canyon University
08.2014 - 04.2015
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Education
No Degree -
Grand Canyon University
Phoenix, AZHigh School Diploma -
El Rancho High School
Pico Rivera, CA06.2014
Skills
- P > Cash counting
- P > Night and safe deposit procedures
- P > [40] WPM typing speed
- P > Excellent time management skills
- Data entry efficiency
- Stress tolerance
- Data inputting
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Bank Teller-MoneyGram
Digital Currency Service Inc
11.2019 - Current
Assistant Teacher
Grand Canyon University
08.2014 - 04.2015
No Degree -
Grand Canyon University
High School Diploma -
El Rancho High School
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