Esperance R .Mpendekeze
Nepean
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Agile Product Owner
Sprint Lab
01.2023 - Current
- Enhanced product development by implementing Agile methodologies and practices.
- Ensured timely product delivery by prioritizing features and coordinating cross-functional teams.
- Increased collaboration between departments with effective communication strategies and tools.
- Established a customer-centric culture, incorporating user feedback into product development processes.
Member Advice Specialist
Alterna Savings Credit Union
11.2019 - Current
- Help product and marketing team in identifying bugs to the newly launched products.
- Always participate in Q&A for the new products and the improved products.
- Help Business analysts in collecting requirements and helping clarify
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Continuous Financial advice to the new and existing members
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Education
Bachelor of Arts - HUMAN RESOURCE
Makerere University Business School
Uganda - Kampala SCRUM MASTER
Scrum Alliance
Denver, CO, US03.2024
PRODUCT OWNER
Scrum Alliance
Denver, CO, US02.2024
BUSINESS ANALYST
THE Skills Garage
174 Darlingside Dr, Toronto, ON M1E 3P612.2023
INVESTMENT FINANCE IN CANADA
Canada Securities Institute
Moody's Analytics Global Education (Canada), Inc. 10.2022
Skills
- Software Development Lifecycle
- Release planning
- Stakeholder Collaboration
- Sprint Planning
- Customer Engagement
- Data-driven decision-making
- Scrum mastery
- Roadmap Strategy
- User Story Creation
- Product Backlog Management
- Feature Prioritization
- Agile Framework Expertise
- Problem Identification
- Customer Empathy
- Agile Methodology
- Scrum Framework
Accomplishments
- Defined and prioritized features and functionality of the incentive program to meet the needs of the company’s customers.
- Gathered and analyzed customer feedback.
- Worked closely with cross-functional teams such as design, engineering, and marketing.
- Acted as the main point of contact for stakeholders, including customers and executives.
- Communicated product vision and strategy to the team.
Languages
English
Native or Bilingual
french
Full Professional
my hubbies are watching movies and listing to motivation speakers
Movies
Being a mum of 3kids I like watching family movies which most time resonate with my family.
I also like legal motivated movies as they shape my judgments and how to address conflicts
Motivation Speakers ie Oprah and Michelle Obama
The motivational speakers made me realize that the only obstacle is me and that we all need each other to achieve more.
Timeline
Agile Product Owner
Sprint Lab
01.2023 - Current
Member Advice Specialist
Alterna Savings Credit Union
11.2019 - Current
Bachelor of Arts - HUMAN RESOURCE
Makerere University Business School
SCRUM MASTER
Scrum Alliance
PRODUCT OWNER
Scrum Alliance
BUSINESS ANALYST
THE Skills Garage
INVESTMENT FINANCE IN CANADA
Canada Securities Institute
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