ESOSA EHI-OSAGIATOR
Winnipeg,MB
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Ehitors Energy Services Limited
10.2021 - 11.2023
- Conduct onsite visits and coordinate with the construction crew and operations personnel continuously.
- Supervise and stimulate procurement activities as required ensuring on-time delivery of site materials and equipment.
- Support cost-saving development initiatives and delivery process improvements.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Establish and manage relations with independent contractors, and vendors and negotiate possible rates for their products and services.
Customer Service Representative
Teleperformance
12.2016 - 10.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating the company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Accounting
Ambrose Alli University
Ekpoma, Nigeria11.2014
High School Diploma -
Malpha Education Centre
Benin City, Nigeria07.2008
Skills
- Strategic Planning and Negotiation
- Time Management and Organizational Skills
- Team Collaboration and Interpersonal skills
- Excellent communication skills, both verbal and written
- Strong problem-solving and conflict-resolution abilities
- Leadership Abilities and Building Relationship
Languages
English
Professional Working
Certification
- Emergency First Aid CPR/AED level C - St. Mark James Training and Supplies Ltd
- Child and Adult Abuse Registry check - Manitoba Child Care Association Winnipeg
- Criminal record check - Winnipeg Police Service Manitoba
- Workplace Hazardous Material Information System - St. Mark James Training and Supplies Ltd
Timeline
Supervisor
Ehitors Energy Services Limited
10.2021 - 11.2023
Customer Service Representative
Teleperformance
12.2016 - 10.2018
Bachelor of Science - Accounting
Ambrose Alli University
High School Diploma -
Malpha Education Centre
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