Esmeralda Veronica
Spring Valley
Summary
Professional with solid experience in direct support roles. Skilled in providing compassionate care and aid, ensuring individuals achieve their highest potential. Strong focus on team collaboration and adapting to changing needs. Known for reliability, effective communication, and fostering supportive environment. Prepared to drive impactful results in leadership capacity.
Overview
6
6
years of professional experience
Work History
Medical Coordinator
Noah Homes
05.2025 - Current
- Managed scheduling for medical appointments and therapies, optimizing resource allocation.
- Maintained electronic health records, enhancing data accuracy and accessibility.
- Collaborated with interdisciplinary teams to implement best practices in patient support services.
- Trained new staff on operational procedures and compliance protocols, fostering a knowledgeable team environment.
- Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Reduced errors in documentation by implementing a thorough auditing process for medical staff records.
Lead Direct Support Professional
Noah Homes
06.2021 - 04.2025
- Oversaw daily operations at residential facilities while adhering to strict guidelines set forth by regulatory agencies to ensure compliance with industry standards.
- Contributed to team success by consistently demonstrating professionalism, responsibility, adaptability, and initiative in the workplace.
- Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
- Promoted a positive environment for clients through compassionate direct support and effective behavior management techniques.
- Enhanced client self-esteem by acknowledging achievements regularly and celebrating milestones as part of the ongoing support process.
- Ensured client safety and well-being by diligently monitoring living spaces and proactively addressing potential hazards or concerns.
- Collaborated closely with healthcare professionals to develop appropriate interventions for medical or psychiatric conditions affecting client wellbeing.
- Provided reliable and timely transportation for clients to appointments, community events, and other essential engagements.
Merchandise Associate
Home Depot
08.2020 - 12.2020
- Performed timely merchandise restocking to meet customer needs.
- Maintained clean, organized aisles to ensure a positive shopping experience.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted, serviced, and thanked all customers.
Education
Bachelor Of Nursing - Nursing
Nightingale College
Ogden, UT05-2028
High School - undefined
Valhalla High School
El Cajon, CA01.2020
Skills
- Ability to work under pressure
- Good at multitasking
- Behavioral support
- Client advocacy
- Time management
- Multitasking and organization
- Compassionate caregiving
- Adaptability and flexibility
- Clear communication
- CPR certification
- BLS certification
Accomplishments
- Achieved Employee of the year through effectively helping run and delegate all medical appointments for over 80 residents. Managed to keep everything in order and organized.
LANGUAGES
Spanish
Native or Bilingual
Employee of the Year
I had the privelege to be employee of the quarter and the year presented by our CEO. I received this award with so much honor and I pride myself with the work I put out. For over 8 months I was the only medical coordinator managing over 80 residents medical appointments.
Timeline
Medical Coordinator
Noah Homes
05.2025 - Current
Lead Direct Support Professional
Noah Homes
06.2021 - 04.2025
Merchandise Associate
Home Depot
08.2020 - 12.2020
High School - undefined
Valhalla High School
Bachelor Of Nursing - Nursing
Nightingale College